ROBOFAULTS
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FAULT REFERENCE DATABASE · EN/ES

Your robot is showing an error. Here is the fix.

159 verified fault entries for Roomba, Roborock, Shark, eufy, ECOVACS and Dreame: what the code means, whether it matters, how to fix it, and which part to buy. Sources and a verify date on every page.

BRANDS

Roomba

Error codes, charging faults, parts and support status for every Roomba series.

40 codes · 10 symptoms → Roborock

Every documented Roborock error code, with ranked causes and step-by-step fixes.

26 codes · 5 symptoms → Shark

Shark robot app error codes from IQ to PowerDetect, with verified causes and fixes.

20 codes · 4 symptoms → eufy

eufy app error codes and RoboVac beep patterns, decoded with official fixes.

29 codes · 5 symptoms → ECOVACS

DEEBOT beep alarms, app error codes and voice alerts, decoded with official fixes.

10 codes · 5 symptoms → Dreame

Dreame robots speak plain-text alerts, not codes — every major fault decoded with official fixes.

0 codes · 5 symptoms →

FEATURED CODES

ERR 1 Roomba — Wheel stuck or hanging ERR 2 Roomba — Main brushes can't turn ERR 5 Roomba — Side wheel jammed ERR 6 Roomba — Cliff sensor problem ERR 7 Roomba — Wheel can't turn (600 series) ERR 8 Roomba — Vacuum motor struggling ERR 1 Roborock — LiDAR turret blocked ERR 2 Roborock — Bumper stuck ERR 3 Roborock — Wheels suspended ERR 4 Roborock — Cliff sensor error ERR 5 Roborock — Main brush jammed ERR 6 Roborock — Side brush jammed ERR 2 Shark — Side brush not spinning ERR 3 Shark — Suction motor error ERR 4 Shark — Brushroll motor error ERR 5 Shark — Wheel error ERR 6 Shark — Bumper error ERR 7 Shark — Cliff sensor error ERR 1 eufy — Front bumper stuck ERR 2 eufy — Wheel stuck ERR 3 eufy — Side brush stuck ERR 4 eufy — Rolling brush stuck ERR 5 eufy — Robot trapped ERR 6 eufy — Robot suspended in the air ERR 10002 ECOVACS — App program error ERR 10006 ECOVACS — Network connection timed out ERR 10010 ECOVACS — Robot can't join the Wi-Fi ERR 10016 ECOVACS — Device configuration timed out ERR 10503 ECOVACS — Wi-Fi password never reached the robot 1 BEEP ECOVACS — Robot stuck, wheel or brush jam

SYMPTOMS — NO CODE, STILL BROKEN

— Roomba not charging — Roomba won't dock or return home — Roomba won't connect to Wi-Fi — Roomba won't turn on — Roborock stuck mid-clean — Roborock not charging — Roborock won't return to the dock — Roborock mop not working — Shark robot not charging — Shark robot won't connect to Wi-Fi — Shark robot not returning to the dock — Shark self-empty base not emptying — eufy RoboVac not charging — eufy RoboVac won't connect to Wi-Fi — eufy RoboVac not returning to the dock — eufy side brush not spinning — DEEBOT not charging — DEEBOT won't connect to Wi-Fi — DEEBOT LDS error (laser sensor stuck) — DEEBOT won't return to the dock — Dreame robot not charging — Dreame won't connect to Wi-Fi — Dreame not returning to the dock — Dreame LDS error (laser sensor abnormal)

GUIDES

SUPPORT STATUS

iRobot is not the company it was. Check which models still get support, which depend on the cloud, and what to do with an orphaned robot. See support status →