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SHARK·FAULT ERR 5 WARN

Shark Error 5 — Wheel error

Severity: Warning — robot stops driving until both drive wheels rotate freely PowerDetect
Last verified: 2026-07-06 Tools: flashlight Time: ~10 min Difficulty: easy

DIRECT ANSWER

Error 5 means a drive wheel is stuck. Clean both wheels, pull off anything wrapped around the axles, and rotate each wheel a full 360° in both directions until they spin freely.
#meaning · #causes · #fix — link straight to any section

COMMON CAUSES · RANKED

1

Hair or string around the axle MOST COMMON

Fibres migrate into the wheel hub and tighten with every turn until the wheel locks.

2

Debris inside the wheel housing

Shark's fix includes inspecting inside the housing with a flashlight — small objects wedge where you can't see them.

3

Wheel suspension not springing back UNCOMMON

If a pressed wheel doesn't spring back into place, the suspension is jammed or the module is wearing out.

HOW TO FIX IT

No battery or electrical work involved in this fix.

Power off the robot

Take it off the base and hold POWER for 3 seconds.

Clear both drive wheels

Turn the robot over and remove anything stuck to or wrapped around the two large wheels.

Inspect the wheel housings

Use a flashlight to look inside each housing and rotate the wheels back and forth by hand to find hidden obstructions.

Test the suspension and restart

Press each wheel in and let it spring back, rotate both a full 360° in each direction, then power on and start a clean.

Sources

Verification

OFFICIAL SOURCE

Last verified: 2026-07-06 · How we verify a fault code

Corrections

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