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ECOVACS error codes

DEEBOT beep alarms, app error codes and voice alerts, decoded with official fixes.

RoboFaults is an independent database, not affiliated with Ecovacs Robotics Co., Ltd..

HOW ECOVACS REPORTS A FAULT

ECOVACS robots do not show numeric fault codes. App-era DEEBOTs report problems as plain-text voice alerts and app messages, "communication malfunction between DEEBOT and the Station", "please clean the main brush", and ECOVACS' official help pages are organised by those phrases rather than by numbers. The only official numbers are the network setup codes the app shows when Wi-Fi pairing fails, 10002, 10006, 10010, 10016, 10503 and their siblings, each with a documented meaning, so those have code pages here.

Older N79, 500 and 600 series robots without an app connection signal with beeps, one to four beeps and a continuous alarm, and the manuals map each count to a cause; those are modelled as beep codes.

You will find long "Ecovacs error code 1xx to 6xx" tables elsewhere online. They trace back to a third-party API library rather than to ECOVACS, and we do not publish them. Everything else, a DEEBOT that will not charge, cannot find its dock, lost Wi-Fi, stopped spinning its brushes or reports an LDS error, is a symptom page with ECOVACS' own steps. Dock rules to know before you start: 0.5 m clear on each side, 1 m in front, no mirrors or glass facing it.

Sources for this overview: ECOVACS Support — Network error codes and solutions · ECOVACS Support — DEEBOT has difficulty returning to the docking station · ECOVACS Support — Communication malfunction between DEEBOT and the station

START HERE · MOST SEARCHED

SYM DEEBOT won't return to the dock SYM DEEBOT won't connect to Wi-Fi SYM DEEBOT brushes not spinning SYM DEEBOT battery not charging on the dock 4 BEEPS Low battery or main brush jam ERR 10010 Robot can't join the Wi-Fi 3 BEEPS Drop sensors or dust bin fault CONT BEEPS Robot suspended or wheels tangled

Ordered by real search demand for this brand (Search Console, July 2026), not by code number.

ALL ERROR CODES

ERR 10002 App program error ERR 10006 Network connection timed out ERR 10010 Robot can't join the Wi-Fi ERR 10016 Device configuration timed out ERR 10503 Wi-Fi password never reached the robot 1 BEEP Robot stuck, wheel or brush jam 2 BEEPS Bumper, side brush or drop sensor fault 3 BEEPS Drop sensors or dust bin fault 4 BEEPS Low battery or main brush jam CONT BEEPS Robot suspended or wheels tangled

SYMPTOMS — NO CODE, STILL BROKEN

SYM DEEBOT battery not charging on the dock SYM DEEBOT won't connect to Wi-Fi SYM DEEBOT LDS error (laser sensor stuck) SYM DEEBOT won't return to the dock SYM DEEBOT brushes not spinning

SUPPORT STATUS AT A GLANCE

15 models tracked 15 active Last verified: 2026-07-07

Full support status table →

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