ROOMBA·FAULT ERR 24 WARN

Roomba Error 24 — Wheels spin, robot doesn't move

Q: Roomba Error 24 — Wheels spin, robot doesn't move

Error 24 means the wheels are turning but the robot isn't going anywhere — it's high-centered on a threshold, toy or rug edge. Put it on open floor; if it repeats there, clean the wheels and caster.

Severity: Warning — robot is high-centered and paused, not damaged eis

Last verified: 2026-07-05 Tools: none Time: ~5 min Difficulty: easy

DIRECT ANSWER

Error 24 means the wheels are turning but the robot isn't going anywhere — it's high-centered on a threshold, toy or rug edge. Put it on open floor; if it repeats there, clean the wheels and caster.

#meaning · #causes · #fix · #parts · #models — link straight to any section

COMMON CAUSES · RANKED

High-centered on an obstacle MOST COMMON

The body rests on something tall enough that the wheels barely touch the floor.

Slick or uneven surface

Loose rugs and slippery transitions let the wheels spin without traction.

Debris reducing wheel grip UNCOMMON

Hair or dust on the tires shows up as wheel slip on hard floors.

HOW TO FIX IT

No battery or electrical work involved in this fix.

Lift it to open floor

Place the robot in the middle of the room and restart the job with CLEAN.

Clean wheels and caster

If the error repeats on flat ground, clear hair from both drive wheels and pull the front caster to clean its socket.

Keep it away from the trouble spot

Block thresholds and beaching hazards with a Virtual Wall or a keep-out zone.

Did this fix your robot?

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COMPATIBLE PARTS

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Front caster wheel

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Pop the caster out monthly and pull hair off the axle; a seized caster causes circling and error 1.

Compatibility and replacement details → Check price on Amazon ↗

Drive wheel module — e & i series

e5e6i1i3i4i6i7i7+i8

Compatibility and replacement details → Check price on Amazon ↗

MODELS AFFECTED

Model	Status	Firmware	Parts	Verified
Roomba e5 / e6	limited	e	Parts →	2026-07-05 · Source
Roomba i1 / i1+	limited	i	Parts →	2026-07-05 · Source
Roomba i3 / i3+	limited	i	Parts →	2026-07-05 · Source
Roomba i4 / i4+	limited	i	Parts →	2026-07-05 · Source
Roomba i6 / i6+	limited	i	Parts →	2026-07-05 · Source
Roomba i7 / i7+	limited	i	Parts →	2026-07-05 · Source
Roomba i8 / i8+	limited	i	Parts →	2026-07-05 · Source
Roomba s9 / s9+	limited	s	Parts →	2026-07-05 · Source

Models resolved from the series chips above. Support status comes from our EOL library; rows link to the matching parts and firmware pages.

Sources

Verification

OFFICIAL SOURCE

Last verified: 2026-07-05 · How we verify a fault code

Corrections

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