{
  "$schema": "robofaults-fault-record/v0",
  "kind": "symptom",
  "brand": "shark",
  "page_en": "https://robofaults.com/shark/self-empty-base-not-emptying/",
  "page_es": "https://robofaults.com/es/shark/la-base-no-vacia/",
  "slug": "self-empty-base-not-emptying",
  "slug_es": "la-base-no-vacia",
  "device_type": "vacuum",
  "title_en": "Shark self-empty base not emptying",
  "title_es": "La base de autovaciado del Shark no vacía",
  "severity": "warn",
  "severity_note_en": "debris piles up in the robot's small bin until suction and evacuation both fail",
  "severity_note_es": "la suciedad se acumula en el pequeño depósito del robot hasta que fallan la succión y el vaciado",
  "series": [
    "IQ",
    "EZ",
    "AI",
    "AI Ultra",
    "Matrix",
    "PowerDetect"
  ],
  "tools_en": "none",
  "tools_es": "ninguna",
  "time_min": 15,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "When the base stops emptying the robot, the airflow path is blocked — <b>robot bin port, base intake, base bin or base filter</b>. Unplug the base and clear each stage in that order.",
  "meaning_es": "Cuando la base deja de vaciar el robot, el recorrido del aire está bloqueado — <b>puerto del depósito del robot, entrada de la base, depósito de la base o su filtro</b>. Desenchufa la base y despeja cada etapa en ese orden.",
  "causes": [
    {
      "title_en": "Compacted debris in the robot's bin port",
      "title_es": "Suciedad compactada en el puerto del depósito del robot",
      "detail_en": "Hair and dust mat over the evacuation opening and its flap, so the base pulls against a plug of debris.",
      "detail_es": "El pelo y el polvo se compactan sobre la abertura de vaciado y su trampilla, y la base tira contra un tapón de suciedad.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Blockage in the base intake",
      "title_es": "Obstrucción en la entrada de la base",
      "detail_en": "Large debris lodges in the opening the robot docks over — the first stop on the official Error 26 checklist.",
      "detail_es": "Los restos grandes se alojan en la abertura sobre la que se acopla el robot — la primera parada de la lista oficial del error 26.",
      "likelihood": "common"
    },
    {
      "title_en": "Base bin full or badly seated",
      "title_es": "Depósito de la base lleno o mal asentado",
      "detail_en": "A packed or half-seated base bin leaks the suction that should empty the robot.",
      "detail_es": "Un depósito de base repleto o a medio asentar fuga la succión que debería vaciar el robot.",
      "likelihood": "common"
    },
    {
      "title_en": "Clogged base filter",
      "title_es": "Filtro de la base obstruido",
      "detail_en": "Shark's bases are bagless, so their filter does all the fine-dust work — a clogged one starves the evacuation motor of airflow.",
      "detail_es": "Las bases de Shark no llevan bolsa, así que su filtro retiene todo el polvo fino — uno obstruido deja sin aire al motor de vaciado.",
      "likelihood": "uncommon"
    }
  ],
  "steps": [
    {
      "title_en": "Unplug the base",
      "title_es": "Desenchufa la base",
      "detail_en": "Disconnect the base from power before putting fingers near the intake.",
      "detail_es": "Desconecta la base de la corriente antes de acercar los dedos a la entrada."
    },
    {
      "title_en": "Clear the robot's bin port",
      "title_es": "Despeja el puerto del depósito del robot",
      "detail_en": "Remove the robot's dust bin, empty it, and clear compacted debris from the evacuation opening and flap; click it firmly back in.",
      "detail_es": "Saca el depósito del robot, vacíalo, despeja la suciedad compactada de la abertura de vaciado y su trampilla, y encájalo de nuevo con un clic firme."
    },
    {
      "title_en": "Clear the base intake",
      "title_es": "Despeja la entrada de la base",
      "detail_en": "Look into the opening the robot docks over and pull out anything lodged in it.",
      "detail_es": "Mira dentro de la abertura sobre la que se acopla el robot y extrae lo que esté alojado en ella."
    },
    {
      "title_en": "Empty the base bin and clean its filter",
      "title_es": "Vacía el depósito de la base y limpia su filtro",
      "detail_en": "Empty the base's bin, tap its filter clean, and reseat both until they lock.",
      "detail_es": "Vacía el depósito de la base, sacude su filtro y vuelve a asentar ambos hasta que encajen."
    },
    {
      "title_en": "Test an empty cycle",
      "title_es": "Prueba un ciclo de vaciado",
      "detail_en": "Plug the base in, dock the robot, and trigger an evacuation. A cycle that still fails with clear paths is a support case.",
      "detail_es": "Enchufa la base, acopla el robot y lanza un vaciado. Un ciclo que sigue fallando con los conductos despejados es caso de soporte."
    }
  ],
  "parts": [
    "shark-base-filter-self-empty",
    "shark-dust-bin-rv2000"
  ],
  "related_codes": [
    "26",
    "9",
    "3"
  ],
  "sources": [
    {
      "label_en": "Shark IQ Robot Self-Empty owner's guide — error code table (mirror)",
      "label_es": "Manual del Shark IQ Robot Self-Empty — tabla de códigos de error (copia)",
      "url": "https://www.manualslib.com/manual/2326407/Shark-Iq-Self-Empty.html?page=26",
      "kind": "community"
    },
    {
      "label_en": "Shark Support — RV2900 Series Error Codes, Auto Evacuation Error (Error 26)",
      "label_es": "Soporte de Shark — Códigos de error RV2900, error de autovaciado (error 26)",
      "url": "https://support.sharkninja.com/article/RV2900-Series-Robot-Error-Codes",
      "kind": "official"
    },
    {
      "label_en": "Cleaners Talk — Shark robot error codes guide",
      "label_es": "Cleaners Talk — guía de códigos de error de robots Shark",
      "url": "https://cleanerstalk.com/shark-robot-error-codes/",
      "kind": "community"
    }
  ],
  "confidence": "community",
  "last_verified": "2026-07-06"
}