{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "shark",
  "page_en": "https://robofaults.com/shark/error-8/",
  "page_es": "https://robofaults.com/es/shark/error-8/",
  "code": "8",
  "slug": "error-8",
  "device_type": "vacuum",
  "name_en": "Battery abnormal",
  "name_es": "Batería anómala",
  "badge": "ERR 8",
  "severity": "crit",
  "severity_note_en": "robot won't run until the battery is seated and connected correctly",
  "severity_note_es": "el robot no funcionará hasta que la batería esté bien encajada y conectada",
  "series": [
    "PowerDetect"
  ],
  "tools_en": "Phillips screwdriver",
  "tools_es": "destornillador Phillips",
  "time_min": 15,
  "difficulty": "moderate",
  "safety": "battery",
  "safety_note_en": "Power off the robot before opening the battery door, handle the pack by its pull tabs, and never use a battery that is swollen, hot or leaking.",
  "safety_note_es": "Apaga el robot antes de abrir la tapa de la batería, sujeta la batería por sus pestañas y nunca uses una batería hinchada, caliente o con fugas.",
  "meaning_en": "Error 8 means the <b>battery may be loose or missing</b>. Shark's fix is to open the battery door, unplug the pack, wait a minute, and reconnect it firmly until the connector clicks into place.",
  "meaning_es": "El error 8 significa que la <b>batería puede estar suelta o ausente</b>. La solución de Shark es abrir la tapa de la batería, desconectarla, esperar un minuto y volver a conectarla firmemente hasta que el conector haga clic.",
  "causes": [
    {
      "title_en": "Battery connector not fully seated",
      "title_es": "Conector de la batería mal encajado",
      "detail_en": "The white connector can work loose after transport or a battery swap and the robot loses contact with the pack.",
      "detail_es": "El conector blanco puede aflojarse tras un transporte o un cambio de batería y el robot pierde contacto con ella.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Battery management needs a reset",
      "title_es": "La gestión de batería necesita un reinicio",
      "detail_en": "Shark's procedure deliberately pauses a minute between unplugging and reconnecting — a power-cycle of the pack clears many cases.",
      "detail_es": "El procedimiento de Shark espera deliberadamente un minuto entre desconectar y reconectar — reiniciar la batería resuelve muchos casos.",
      "likelihood": "common"
    },
    {
      "title_en": "Battery pack failure",
      "title_es": "Batería averiada",
      "detail_en": "A pack that keeps triggering Error 8 after a firm reconnection has failed and needs replacing with a genuine part.",
      "detail_es": "Una batería que sigue provocando el error 8 tras una reconexión firme está averiada y debe sustituirse por una pieza original.",
      "likelihood": "uncommon"
    }
  ],
  "steps": [
    {
      "title_en": "Power off the robot",
      "title_es": "Apaga el robot",
      "detail_en": "Remove the robot from the charging base and hold POWER for 3 seconds.",
      "detail_es": "Retira el robot de la base de carga y mantén pulsado POWER durante 3 segundos."
    },
    {
      "title_en": "Open the battery door",
      "title_es": "Abre la tapa de la batería",
      "detail_en": "Turn the robot over and remove the battery door screws with a Phillips screwdriver.",
      "detail_es": "Da la vuelta al robot y quita los tornillos de la tapa de la batería con un destornillador Phillips."
    },
    {
      "title_en": "Disconnect, wait, reconnect",
      "title_es": "Desconecta, espera y reconecta",
      "detail_en": "Lift the battery by its pull tabs, unplug the white connector, wait about a minute, then push the connector back in until it clicks securely.",
      "detail_es": "Levanta la batería por sus pestañas, desconecta el conector blanco, espera un minuto y vuelve a empujar el conector hasta que encaje con un clic."
    },
    {
      "title_en": "Close up and test",
      "title_es": "Cierra y prueba",
      "detail_en": "Seat the battery, refit the door and screws, dock the robot to power it on, and start a clean. A repeating Error 8 means the pack needs replacing.",
      "detail_es": "Asienta la batería, coloca la tapa y los tornillos, acopla el robot para encenderlo e inicia una limpieza. Si el error 8 se repite, la batería necesita sustitución."
    }
  ],
  "parts": [
    "shark-battery-rvbat850"
  ],
  "related": [
    "24",
    "21"
  ],
  "sources": [
    {
      "label_en": "Shark Support — RV2900 Series Error Codes, Battery Abnormal (Error 8)",
      "label_es": "Soporte de Shark — Códigos de error RV2900, batería anómala (error 8)",
      "url": "https://support.sharkninja.com/article/RV2900-Series-Error-Codes---Battery-Abnormal-8",
      "kind": "official"
    },
    {
      "label_en": "Shark Support — RV2800 Series Robot Error Codes (index)",
      "label_es": "Soporte de Shark — Índice de códigos de error de la serie RV2800",
      "url": "https://support.sharkninja.com/article/RV2800-Series-Shark-POWERDETECT-NeverTouch-Base-Robot-Vacuum---Robot-Error-Codes",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-06"
}