{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "shark",
  "page_en": "https://robofaults.com/shark/error-26/",
  "page_es": "https://robofaults.com/es/shark/error-26/",
  "code": "26",
  "slug": "error-26",
  "device_type": "vacuum",
  "name_en": "Auto-evacuation error",
  "name_es": "Error de autovaciado",
  "badge": "ERR 26",
  "severity": "warn",
  "severity_note_en": "the base can't suck the debris out of the robot until the blockage clears",
  "severity_note_es": "la base no puede extraer la suciedad del robot hasta despejar la obstrucción",
  "series": [
    "IQ",
    "EZ",
    "AI",
    "AI Ultra",
    "Matrix",
    "PowerDetect"
  ],
  "tools_en": "none",
  "tools_es": "ninguna",
  "time_min": 10,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 26 means the <b>self-empty base can't evacuate the robot's dust bin</b> — there's a blockage in the bin, the evacuation port, or the base itself. Check both and reinstall the bin until it clicks.",
  "meaning_es": "El error 26 significa que la <b>base de autovaciado no puede vaciar el depósito del robot</b> — hay una obstrucción en el depósito, en el puerto de vaciado o en la propia base. Revisa ambos y reinstala el depósito hasta oír un clic.",
  "causes": [
    {
      "title_en": "Clog in the robot's dust bin or its port",
      "title_es": "Obstrucción en el depósito del robot o en su puerto",
      "detail_en": "The IQ owner's guide points first at a blockage in the dust bin — compacted debris blocks the evacuation opening.",
      "detail_es": "El manual del IQ señala primero una obstrucción del depósito — la suciedad compactada bloquea la abertura de vaciado.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Blockage in the base intake",
      "title_es": "Obstrucción en la entrada de la base",
      "detail_en": "Large debris lodges in the base opening the robot docks over, so nothing can pass into the base bin.",
      "detail_es": "Los restos grandes se alojan en la abertura de la base sobre la que se acopla el robot y nada puede pasar al depósito de la base.",
      "likelihood": "common"
    },
    {
      "title_en": "Bin not seated after emptying",
      "title_es": "Depósito mal asentado tras el vaciado",
      "detail_en": "A robot bin that didn't click back in leaves an air gap — the base loses suction through it.",
      "detail_es": "Un depósito que no encajó con un clic deja una fuga de aire — la base pierde la succión por ahí.",
      "likelihood": "common"
    },
    {
      "title_en": "Base bin or filter full",
      "title_es": "Depósito o filtro de la base llenos",
      "detail_en": "A packed base bin or a clogged base filter cuts evacuation airflow to nothing.",
      "detail_es": "Un depósito de base repleto o un filtro obstruido reducen a nada el flujo de aire de vaciado.",
      "likelihood": "uncommon"
    }
  ],
  "steps": [
    {
      "title_en": "Check the robot's dust bin",
      "title_es": "Revisa el depósito del robot",
      "detail_en": "Remove the bin, empty it, and clear compacted debris from the evacuation opening and its flap.",
      "detail_es": "Saca el depósito, vacíalo y despeja la suciedad compactada de la abertura de vaciado y su trampilla."
    },
    {
      "title_en": "Check the base opening",
      "title_es": "Revisa la abertura de la base",
      "detail_en": "Unplug the base and look into the intake the robot docks over; pull out anything lodged there.",
      "detail_es": "Desenchufa la base y mira dentro de la entrada sobre la que se acopla el robot; extrae lo que esté alojado ahí."
    },
    {
      "title_en": "Empty the base bin and clean its filter",
      "title_es": "Vacía el depósito de la base y limpia su filtro",
      "detail_en": "Empty the base's bin and tap its filter clean so the evacuation airflow recovers.",
      "detail_es": "Vacía el depósito de la base y sacude su filtro para que el flujo de vaciado se recupere."
    },
    {
      "title_en": "Reinstall and dock",
      "title_es": "Reinstala y acopla",
      "detail_en": "Click the robot bin back into place, plug the base in, dock the robot, and trigger an empty cycle.",
      "detail_es": "Encaja el depósito del robot con un clic, enchufa la base, acopla el robot y lanza un ciclo de vaciado."
    }
  ],
  "parts": [
    "shark-dust-bin-rv2000",
    "shark-base-filter-self-empty"
  ],
  "related": [
    "9",
    "3"
  ],
  "related_symptom": "self-empty-base-not-emptying",
  "sources": [
    {
      "label_en": "Shark IQ Robot Self-Empty owner's guide — error code table (mirror)",
      "label_es": "Manual del Shark IQ Robot Self-Empty — tabla de códigos de error (copia)",
      "url": "https://www.manualslib.com/manual/2326407/Shark-Iq-Self-Empty.html?page=26",
      "kind": "community"
    },
    {
      "label_en": "Shark Support — RV2900 Series Robot Error Codes (index)",
      "label_es": "Soporte de Shark — Índice de códigos de error de la serie RV2900",
      "url": "https://support.sharkninja.com/article/RV2900-Series-Robot-Error-Codes",
      "kind": "official"
    },
    {
      "label_en": "Cleaners Talk — Shark robot error codes guide",
      "label_es": "Cleaners Talk — guía de códigos de error de robots Shark",
      "url": "https://cleanerstalk.com/shark-robot-error-codes/",
      "kind": "community"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-06"
}