{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "shark",
  "page_en": "https://robofaults.com/shark/error-16/",
  "page_es": "https://robofaults.com/es/shark/error-16/",
  "code": "16",
  "slug": "error-16",
  "device_type": "vacuum",
  "name_en": "Robot stuck",
  "name_es": "Robot atascado",
  "badge": "ERR 16",
  "severity": "warn",
  "severity_note_en": "robot is wedged in place and waits for a rescue",
  "severity_note_es": "el robot está encajado y espera un rescate",
  "series": [
    "IQ",
    "EZ",
    "AI",
    "AI Ultra",
    "Matrix",
    "PowerDetect"
  ],
  "tools_en": "none",
  "tools_es": "ninguna",
  "time_min": 5,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 16 means the <b>robot is stuck</b>. It is wedged under furniture, trapped by clutter, or its bumper is held pressed. Move it to a new location and make sure the front bumper moves freely.",
  "meaning_es": "El error 16 significa que el <b>robot está atascado</b>. Está encajado bajo un mueble, atrapado entre objetos o con el parachoques presionado. Muévelo a otro lugar y comprueba que el parachoques se mueve libre.",
  "causes": [
    {
      "title_en": "Wedged under low furniture",
      "title_es": "Encajado bajo muebles bajos",
      "detail_en": "Sofas and beds barely taller than the robot let it slide in, then pin the bumper or chassis on the way out.",
      "detail_es": "Los sofás y camas apenas más altos que el robot lo dejan entrar y luego aprisionan el parachoques o el chasis a la salida.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Trapped by cables or clutter",
      "title_es": "Atrapado por cables u objetos",
      "detail_en": "Loose cords and floor clutter wrap the wheels or box the robot in mid-clean.",
      "detail_es": "Los cables sueltos y los objetos del suelo envuelven las ruedas o acorralan al robot en plena limpieza.",
      "likelihood": "common"
    },
    {
      "title_en": "Bumper held pressed",
      "title_es": "Parachoques bloqueado presionado",
      "detail_en": "The official fix pairs \"move the robot\" with \"check the bumper moves freely\" — a jammed bumper reads as permanently stuck.",
      "detail_es": "La solución oficial une «mueve el robot» con «comprueba el parachoques» — un parachoques atascado se interpreta como robot bloqueado.",
      "likelihood": "common"
    }
  ],
  "steps": [
    {
      "title_en": "Rescue the robot",
      "title_es": "Rescata el robot",
      "detail_en": "Lift it out of the tight spot and set it down on open, level floor.",
      "detail_es": "Sácalo del lugar estrecho y colócalo en suelo despejado y nivelado."
    },
    {
      "title_en": "Check the bumper",
      "title_es": "Revisa el parachoques",
      "detail_en": "Press the front bumper in and release — it must spring back instantly on both sides.",
      "detail_es": "Presiona el parachoques delantero y suéltalo — debe rebotar al instante por ambos lados."
    },
    {
      "title_en": "Restart and fence off the spot",
      "title_es": "Reinicia y acota la zona",
      "detail_en": "Start the clean again. If the robot keeps trapping itself in the same place, add a no-go zone or BotBoundary strip there.",
      "detail_es": "Reinicia la limpieza. Si el robot vuelve a quedarse atrapado en el mismo sitio, añade una zona prohibida o una tira BotBoundary."
    }
  ],
  "parts": [],
  "related": [
    "6",
    "10",
    "14"
  ],
  "sources": [
    {
      "label_en": "Shark IQ Robot Self-Empty owner's guide — error code table (mirror)",
      "label_es": "Manual del Shark IQ Robot Self-Empty — tabla de códigos de error (copia)",
      "url": "https://www.manualslib.com/manual/2326407/Shark-Iq-Self-Empty.html?page=26",
      "kind": "community"
    },
    {
      "label_en": "Shark Support — RV2900 Series Robot Error Codes (index)",
      "label_es": "Soporte de Shark — Índice de códigos de error de la serie RV2900",
      "url": "https://support.sharkninja.com/article/RV2900-Series-Robot-Error-Codes",
      "kind": "official"
    },
    {
      "label_en": "Cleaners Talk — Shark robot error codes guide",
      "label_es": "Cleaners Talk — guía de códigos de error de robots Shark",
      "url": "https://cleanerstalk.com/shark-robot-error-codes/",
      "kind": "community"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-06"
}