{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "shark",
  "page_en": "https://robofaults.com/shark/error-14/",
  "page_es": "https://robofaults.com/es/shark/error-14/",
  "code": "14",
  "slug": "error-14",
  "device_type": "vacuum",
  "name_en": "BotBoundary error",
  "name_es": "Error de BotBoundary",
  "badge": "ERR 14",
  "severity": "warn",
  "severity_note_en": "robot won't start this close to a BotBoundary magnetic strip",
  "severity_note_es": "el robot no arranca tan cerca de una tira magnética BotBoundary",
  "series": [
    "IQ",
    "EZ",
    "AI"
  ],
  "tools_en": "none",
  "tools_es": "ninguna",
  "time_min": 3,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 14 is a <b>BotBoundary error</b> — the robot is sitting on or next to the magnetic boundary strip used to fence off areas. Move it to a flat surface away from the strip and restart.",
  "meaning_es": "El error 14 es un <b>error de BotBoundary</b> — el robot está sobre la tira magnética que delimita zonas prohibidas, o pegado a ella. Muévelo a una superficie plana lejos de la tira y reinicia.",
  "causes": [
    {
      "title_en": "Robot started on top of the strip",
      "title_es": "Robot arrancado sobre la tira",
      "detail_en": "Starting a clean while parked on the BotBoundary strip blocks the robot immediately — the manual's fix is simply to move it away.",
      "detail_es": "Iniciar una limpieza con el robot sobre la tira BotBoundary lo bloquea al momento — la solución del manual es simplemente alejarlo.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Strip laid where the robot must pass",
      "title_es": "Tira colocada donde el robot debe pasar",
      "detail_en": "A strip across the only route into a room strands the robot against it on every mission — reroute the strip.",
      "detail_es": "Una tira que cruza la única ruta a una habitación deja al robot atrapado contra ella en cada limpieza — recoloca la tira.",
      "likelihood": "common"
    },
    {
      "title_en": "Another magnet source nearby",
      "title_es": "Otra fuente magnética cercana",
      "detail_en": "Strong speaker or door-stop magnets against the chassis can read like a boundary strip.",
      "detail_es": "Los imanes potentes de altavoces o topes de puerta pegados al chasis pueden leerse como una tira delimitadora.",
      "likelihood": "rare"
    }
  ],
  "steps": [
    {
      "title_en": "Move the robot off the strip",
      "title_es": "Aparta el robot de la tira",
      "detail_en": "Set it down on flat floor at least half a metre from any BotBoundary strip.",
      "detail_es": "Colócalo en suelo llano al menos a medio metro de cualquier tira BotBoundary."
    },
    {
      "title_en": "Restart the clean",
      "title_es": "Reinicia la limpieza",
      "detail_en": "Press CLEAN again from the new position.",
      "detail_es": "Pulsa CLEAN de nuevo desde la nueva posición."
    },
    {
      "title_en": "Reroute the strip if it repeats",
      "title_es": "Recoloca la tira si se repite",
      "detail_en": "Lay the strip so the robot meets it side-on during cleaning and never has to start a mission on top of it.",
      "detail_es": "Coloca la tira de modo que el robot se la encuentre de lado durante la limpieza y nunca arranque encima de ella."
    }
  ],
  "parts": [],
  "related": [
    "7",
    "16"
  ],
  "sources": [
    {
      "label_en": "Shark IQ Robot Self-Empty owner's guide — error code table (mirror)",
      "label_es": "Manual del Shark IQ Robot Self-Empty — tabla de códigos de error (copia)",
      "url": "https://www.manualslib.com/manual/2326407/Shark-Iq-Self-Empty.html?page=26",
      "kind": "community"
    },
    {
      "label_en": "Cleaners Talk — Shark robot error codes guide",
      "label_es": "Cleaners Talk — guía de códigos de error de robots Shark",
      "url": "https://cleanerstalk.com/shark-robot-error-codes/",
      "kind": "community"
    },
    {
      "label_en": "Shark Support — AV993 Series IQ Robot Owner's Guide",
      "label_es": "Soporte de Shark — Manual del usuario del IQ Robot serie AV993",
      "url": "https://support.sharkclean.com/hc/en-us/articles/4402165786642-AV993-Series-Shark-IQ-Robot-Vacuum-Owner-s-Guide",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-06"
}