{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "roomba",
  "page_en": "https://robofaults.com/roomba/error-36/",
  "page_es": "https://robofaults.com/es/roomba/error-36/",
  "code": "36",
  "slug": "error-36",
  "device_type": "vacuum",
  "name_en": "Bin-full sensor won't clear",
  "name_es": "El sensor de depósito lleno no se restablece",
  "badge": "ERR 36",
  "severity": "warn",
  "severity_note_en": "robot believes the bin is still full and pauses auto-emptying",
  "severity_note_es": "el robot cree que el depósito sigue lleno y pausa el autovaciado",
  "series": [
    "i",
    "j",
    "s"
  ],
  "tools_en": "dry cloth; water for the bin only",
  "tools_es": "paño seco; agua solo para el depósito",
  "time_min": 10,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 36 means the <b>bin-full sensors never cleared after the Clean Base emptied the bin</b> — the robot still thinks it's full. Clean the sensor windows on both the bin and the robot, then reboot.",
  "meaning_es": "El error 36 significa que los <b>sensores de depósito lleno no se restablecieron tras el vaciado en la Clean Base</b> — el robot sigue creyendo que está lleno. Limpia las ventanas de los sensores en el depósito y en el robot, y reinicia.",
  "causes": [
    {
      "title_en": "Dusty bin-full sensors",
      "title_es": "Sensores de llenado sucios",
      "detail_en": "Fine dust films over the sensor windows on the bin and cleaning head, locking the full reading in place.",
      "detail_es": "El polvo fino recubre las ventanas de los sensores del depósito y del cabezal y deja fijada la lectura de lleno.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Debris still packed in the bin",
      "title_es": "Residuos aún compactados en el depósito",
      "detail_en": "A clog at the evacuation port means the Clean Base pulled less than it should have.",
      "detail_es": "Un atasco en el puerto de evacuación significa que la Clean Base extrajo menos de lo debido.",
      "likelihood": "common"
    },
    {
      "title_en": "Full Clean Base bag",
      "title_es": "Bolsa de la Clean Base llena",
      "detail_en": "With no room in the bag, evacuation is weak and the bin never truly empties.",
      "detail_es": "Sin espacio en la bolsa, la evacuación pierde fuerza y el depósito nunca se vacía del todo.",
      "likelihood": "common"
    }
  ],
  "steps": [
    {
      "title_en": "Rinse the bin and its door",
      "title_es": "Enjuaga el depósito y su compuerta",
      "detail_en": "Remove the filter first, rinse the bin with water, and let everything air-dry completely.",
      "detail_es": "Saca antes el filtro, enjuaga el depósito con agua y deja que todo se seque por completo al aire."
    },
    {
      "title_en": "Wipe the sensors on the robot",
      "title_es": "Limpia los sensores del robot",
      "detail_en": "Clean the bin-full sensor windows on the cleaning head with a dry cloth — no liquids on the robot side.",
      "detail_es": "Limpia las ventanas de los sensores en el cabezal con un paño seco — nada de líquidos en el lado del robot."
    },
    {
      "title_en": "Check the Clean Base bag",
      "title_es": "Revisa la bolsa de la Clean Base",
      "detail_en": "Swap a full bag and clear the evacuation port under the robot.",
      "detail_es": "Cambia la bolsa si está llena y despeja el puerto de evacuación bajo el robot."
    },
    {
      "title_en": "Reboot the robot",
      "title_es": "Reinicia el robot",
      "detail_en": "Hold CLEAN for ten seconds. If error 36 still returns, the cleaning head module may need replacement.",
      "detail_es": "Mantén pulsado CLEAN diez segundos. Si el error 36 aún vuelve, puede que haya que sustituir el módulo del cabezal."
    }
  ],
  "parts": [
    "roomba-bin-i-series",
    "roomba-bin-j-series",
    "roomba-bin-s-series",
    "roomba-clean-base-bags-3pack"
  ],
  "related": [
    "14"
  ],
  "related_symptom": "bin-full-light-stays-on",
  "sources": [
    {
      "label_en": "iRobot Support — i Series, Error 36",
      "label_es": "Soporte de iRobot — Serie i, error 36",
      "url": "https://homesupport.irobot.com/s/article/19538",
      "kind": "official"
    },
    {
      "label_en": "iRobot Support — i/j Series, Error 36",
      "label_es": "Soporte de iRobot — Series i/j, error 36",
      "url": "https://homesupport.irobot.com/s/article/31109",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-05"
}