{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "roomba",
  "page_en": "https://robofaults.com/roomba/error-32/",
  "page_es": "https://robofaults.com/es/roomba/error-32/",
  "code": "32",
  "slug": "error-32",
  "device_type": "vacuum",
  "name_en": "Smart Map mismatch",
  "name_es": "Smart Map desincronizado",
  "badge": "ERR 32",
  "severity": "warn",
  "severity_note_en": "room-targeted jobs fail until the maps agree again",
  "severity_note_es": "las limpiezas por habitación fallan hasta que los mapas vuelvan a coincidir",
  "series": [
    "i",
    "j",
    "s"
  ],
  "tools_en": "iRobot HOME app",
  "tools_es": "app iRobot HOME",
  "time_min": 10,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 32 means the <b>Smart Map on the robot no longer matches the app's copy</b>. Jobs won't start or rooms go missing. Check the map in the app, revert to an earlier version, then reboot the robot.",
  "meaning_es": "El error 32 significa que el <b>Smart Map del robot ya no coincide con la copia de la app</b>. Las tareas no arrancan o desaparecen habitaciones. Revisa el mapa en la app, vuelve a una versión anterior y reinicia el robot.",
  "causes": [
    {
      "title_en": "Map edited mid-sync",
      "title_es": "Mapa editado en mitad de una sincronización",
      "detail_en": "Renaming rooms or moving dividers while the robot was away from Wi-Fi leaves two different maps.",
      "detail_es": "Renombrar habitaciones o mover divisores mientras el robot estaba sin Wi-Fi deja dos mapas distintos.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Corrupted map version",
      "title_es": "Versión del mapa corrupta",
      "detail_en": "A bad map update on the robot side stops matching what the app stores.",
      "detail_es": "Una actualización de mapa defectuosa en el robot deja de coincidir con lo que guarda la app.",
      "likelihood": "common"
    }
  ],
  "steps": [
    {
      "title_en": "Review the Smart Map",
      "title_es": "Revisa el Smart Map",
      "detail_en": "Open the map section in the app, confirm the layout looks right, and retry the job.",
      "detail_es": "Abre la sección de mapas en la app, confirma que la distribución es correcta y reintenta la tarea."
    },
    {
      "title_en": "Revert to a previous map",
      "title_es": "Vuelve a un mapa anterior",
      "detail_en": "In History, open a Clean Map report from a successful run and choose Update Smart Map.",
      "detail_es": "En el historial, abre un informe Clean Map de una limpieza correcta y elige actualizar el Smart Map."
    },
    {
      "title_en": "Reboot the robot",
      "title_es": "Reinicia el robot",
      "detail_en": "Hold CLEAN for about twenty seconds. If the mismatch survives, contact iRobot support.",
      "detail_es": "Mantén pulsado CLEAN unos veinte segundos. Si el desajuste continúa, contacta con el soporte de iRobot."
    }
  ],
  "parts": [],
  "related": [
    "42",
    "66"
  ],
  "sources": [
    {
      "label_en": "iRobot Support — i Series, Error 32",
      "label_es": "Soporte de iRobot — Serie i, error 32",
      "url": "https://homesupport.irobot.com/app/answers/detail/a_id/19490",
      "kind": "official"
    },
    {
      "label_en": "iRobot Support — j Series, Error 32",
      "label_es": "Soporte de iRobot — Serie j, error 32",
      "url": "https://homesupport.irobot.com/s/article/31077",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-05"
}