{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "roomba",
  "page_en": "https://robofaults.com/roomba/error-15/",
  "page_es": "https://robofaults.com/es/roomba/error-15/",
  "code": "15",
  "slug": "error-15",
  "device_type": "vacuum",
  "name_en": "Internal error (self-resolved)",
  "name_es": "Error interno (autorresuelto)",
  "badge": "ERR 15",
  "severity": "ok",
  "severity_note_en": "one-off hiccup the robot fixed itself — press CLEAN and move on",
  "severity_note_es": "un fallo puntual que el robot ya corrigió — pulsa CLEAN y sigue",
  "series": [
    "i",
    "j",
    "s"
  ],
  "tools_en": "none",
  "tools_es": "ninguna",
  "time_min": 5,
  "difficulty": "easy",
  "safety": "battery",
  "safety_note_en": "Power off and remove the battery only for the battery-reseat step, and keep fingers off the metal contacts.",
  "safety_note_es": "Apaga y retira la batería solo para el paso de reasentarla, y no toques los contactos metálicos.",
  "meaning_en": "Error 15 means the robot hit an <b>internal error it already recovered from</b>. A one-off needs nothing — press CLEAN and continue. Only troubleshoot if it appears every mission: reboot, reseat the battery, revert your Smart Map.",
  "meaning_es": "El error 15 significa que el robot tuvo un <b>error interno del que ya se recuperó solo</b>. Si es puntual no requiere nada — pulsa CLEAN y sigue. Investiga solo si aparece en cada misión: reinicia, reasienta la batería y revierte tu Smart Map.",
  "causes": [
    {
      "title_en": "Transient software glitch",
      "title_es": "Fallo de software transitorio",
      "detail_en": "The firmware caught and cleared an internal fault on its own. No action needed for a single occurrence.",
      "detail_es": "El firmware detectó y corrigió un fallo interno por sí solo. Un caso aislado no requiere ninguna acción.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Corrupted Smart Map data",
      "title_es": "Datos corruptos en el Smart Map",
      "detail_en": "A damaged map version can throw error 15 on every job until you revert to a good copy.",
      "detail_es": "Una versión dañada del mapa puede provocar el error 15 en cada tarea hasta que vuelvas a una copia buena.",
      "likelihood": "uncommon"
    }
  ],
  "steps": [
    {
      "title_en": "Press CLEAN and carry on",
      "title_es": "Pulsa CLEAN y continúa",
      "detail_en": "For a first occurrence, just restart the mission. Most robots never show error 15 twice.",
      "detail_es": "Si es la primera vez, simplemente reanuda la misión. La mayoría de robots no repite el error 15."
    },
    {
      "title_en": "Reboot if it repeats",
      "title_es": "Reinicia si se repite",
      "detail_en": "Hold CLEAN until the light ring swirls white, then release. Boot-up can take a minute and a half.",
      "detail_es": "Mantén pulsado CLEAN hasta que el anillo de luz gire en blanco y suelta. El arranque puede tardar un minuto y medio."
    },
    {
      "title_en": "Reseat the battery",
      "title_es": "Reasienta la batería",
      "detail_en": "Power off, remove the battery, wait ten seconds, and reinstall it. Test again.",
      "detail_es": "Apaga el robot, retira la batería, espera diez segundos y vuelve a instalarla. Prueba de nuevo."
    },
    {
      "title_en": "Revert the Smart Map",
      "title_es": "Revierte el Smart Map",
      "detail_en": "In the app, open History, pick a Clean Map report from a good run, and choose Update Smart Map.",
      "detail_es": "En la app, abre el historial, elige un informe Clean Map de una limpieza correcta y selecciona actualizar el Smart Map."
    }
  ],
  "parts": [],
  "related": [
    "21",
    "31"
  ],
  "sources": [
    {
      "label_en": "iRobot Support — Roomba Error 15",
      "label_es": "Soporte de iRobot — Roomba, error 15",
      "url": "https://homesupport.irobot.com/s/article/2466",
      "kind": "official"
    },
    {
      "label_en": "iRobot Support — j Series, Error 15",
      "label_es": "Soporte de iRobot — Serie j, error 15",
      "url": "https://homesupport.irobot.com/s/article/31124",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-05"
}