{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "roomba",
  "page_en": "https://robofaults.com/roomba/error-14/",
  "page_es": "https://robofaults.com/es/roomba/error-14/",
  "code": "14",
  "slug": "error-14",
  "device_type": "vacuum",
  "name_en": "Bin not detected",
  "name_es": "No detecta el depósito",
  "badge": "ERR 14",
  "severity": "warn",
  "severity_note_en": "robot is safe, cleaning paused",
  "severity_note_es": "el robot no corre peligro, limpieza en pausa",
  "series": [
    "600",
    "e",
    "i",
    "j",
    "s"
  ],
  "tools_en": "none",
  "tools_es": "ninguna",
  "time_min": 5,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 14 means your Roomba <b>can't detect an installed bin</b>. In most cases the bin isn't seated correctly, or the metal bin contacts are dirty. Reseat the bin, wipe the contacts, and reboot — <b>no tools required</b>.",
  "meaning_es": "El error 14 significa que tu Roomba <b>no detecta el depósito de suciedad instalado</b>. Casi siempre el depósito no está bien encajado o los contactos metálicos están sucios. Vuelve a encajarlo, limpia los contactos y reinicia — <b>sin herramientas</b>.",
  "causes": [
    {
      "title_en": "Bin not seated correctly",
      "title_es": "Depósito mal encajado",
      "detail_en": "The bin looks installed but never clicked in fully — the detection switch stays open.",
      "detail_es": "El depósito parece instalado pero nunca hizo clic del todo — el interruptor de detección queda abierto.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Dirty bin contacts",
      "title_es": "Contactos del depósito sucios",
      "detail_en": "A thin layer of carbon dust on the metal contacts is enough to block the detection signal.",
      "detail_es": "Una fina capa de polvo de carbón sobre los contactos metálicos basta para bloquear la señal de detección.",
      "likelihood": "common"
    },
    {
      "title_en": "Missing or loose filter",
      "title_es": "Filtro ausente o mal colocado",
      "detail_en": "On i, j and s series the bin won't register if the filter is out or badly seated.",
      "detail_es": "En las series i, j y s el depósito no se registra si el filtro falta o está mal asentado.",
      "likelihood": "common"
    },
    {
      "title_en": "Faulty bin-detect sensor or damaged bin",
      "title_es": "Sensor de detección averiado o depósito dañado",
      "detail_en": "Usually after a drop or washing the bin's electronics. Fix is a replacement bin.",
      "detail_es": "Suele ocurrir tras una caída o tras mojar la electrónica del depósito. La solución es un depósito nuevo.",
      "likelihood": "rare"
    }
  ],
  "steps": [
    {
      "title_en": "Reseat the bin",
      "title_es": "Vuelve a encajar el depósito",
      "detail_en": "Remove the bin, then reinstall it until it clicks. Press CLEAN.",
      "detail_es": "Retira el depósito y reinstálalo hasta que haga clic. Pulsa CLEAN."
    },
    {
      "title_en": "Clean the bin contacts",
      "title_es": "Limpia los contactos",
      "detail_en": "Wipe the metal contacts on both the bin and the robot with a lightly dampened melamine foam (e.g. Magic Eraser). Let them dry before reinstalling.",
      "detail_es": "Limpia los contactos metálicos del depósito y del robot con una esponja de melamina ligeramente humedecida. Sécalos antes de reinstalar."
    },
    {
      "title_en": "Check the filter",
      "title_es": "Revisa el filtro",
      "detail_en": "Make sure the bin is empty and the filter is properly installed — a loose filter alone can trigger Error 14.",
      "detail_es": "Comprueba que el depósito esté vacío y el filtro bien instalado — un filtro suelto puede provocar el error 14 por sí solo."
    },
    {
      "title_en": "Reboot the robot",
      "title_es": "Reinicia el robot",
      "detail_en": "Press and hold CLEAN until you hear the reboot tone, then release and retry.",
      "detail_es": "Mantén pulsado CLEAN hasta oír el tono de reinicio, suelta y vuelve a probar."
    },
    {
      "title_en": "Still failing? Replace the bin",
      "title_es": "¿Sigue fallando? Sustituye el depósito",
      "detail_en": "If Error 14 persists after a reboot, the bin or its detection sensor is likely faulty — see compatible parts below.",
      "detail_es": "Si el error 14 persiste tras reiniciar, el depósito o su sensor probablemente estén averiados — mira las piezas compatibles abajo."
    }
  ],
  "parts": [
    "roomba-bin-i-series",
    "roomba-bin-s-series",
    "roomba-filter-eij-3pack"
  ],
  "firmware_series": "i",
  "related": [
    "6",
    "15",
    "1"
  ],
  "sources": [
    {
      "label_en": "iRobot Support — \"Reinstall the bin then press CLEAN\"",
      "label_es": "Soporte de iRobot — «Reinstala el depósito y pulsa CLEAN»",
      "url": "https://homesupport.irobot.com/s/article/21033",
      "kind": "official"
    },
    {
      "label_en": "iRobot Support — i Series, Error 14",
      "label_es": "Soporte de iRobot — Serie i, error 14",
      "url": "https://homesupport.irobot.com/s/article/2411",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-05"
}