{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "roborock",
  "page_en": "https://robofaults.com/roborock/error-9/",
  "page_es": "https://robofaults.com/es/roborock/error-9/",
  "code": "9",
  "slug": "error-9",
  "device_type": "vacuum",
  "name_en": "Dustbin not detected",
  "name_es": "No detecta el depósito de suciedad",
  "badge": "ERR 9",
  "severity": "warn",
  "severity_note_en": "robot won't vacuum without a bin and filter in place",
  "severity_note_es": "el robot no aspira sin el depósito y el filtro en su sitio",
  "series": [
    "S5",
    "S6",
    "S7",
    "S8",
    "Q"
  ],
  "tools_en": "none",
  "tools_es": "ninguna",
  "time_min": 3,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 9 means the robot <b>can't detect its dustbin and filter</b>. Either the bin never clicked in, or the filter's built-in magnet — which is how the robot senses it — is missing or misplaced. Reseat both.",
  "meaning_es": "El error 9 significa que el robot <b>no detecta el depósito de suciedad ni el filtro</b>. O el depósito no encajó con un clic, o falta el imán integrado del filtro — así es como el robot lo detecta. Vuelve a encajar ambos.",
  "causes": [
    {
      "title_en": "Bin not fully seated",
      "title_es": "Depósito mal encajado",
      "detail_en": "Half-seated bins pass the eye test but not the switch's.",
      "detail_es": "Un depósito a medio encajar pasa la inspección visual, pero no la del interruptor.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Filter missing or badly installed",
      "title_es": "Filtro ausente o mal instalado",
      "detail_en": "The robot checks for the filter too. A forgotten filter after washing is a classic trigger.",
      "detail_es": "El robot también comprueba el filtro. Olvidarlo después de lavarlo es un desencadenante clásico.",
      "likelihood": "common"
    },
    {
      "title_en": "Filter magnet lost",
      "title_es": "Imán del filtro perdido",
      "detail_en": "Roborock's official fix says to look for the magnet on the side of the filter — no magnet, no detection. Replace the filter.",
      "detail_es": "La solución oficial de Roborock indica buscar el imán en el lateral del filtro — sin imán no hay detección. Sustituye el filtro.",
      "likelihood": "uncommon"
    }
  ],
  "steps": [
    {
      "title_en": "Reseat the dustbin",
      "title_es": "Vuelve a encajar el depósito",
      "detail_en": "Pull the bin out and push it back until it clicks solidly.",
      "detail_es": "Saca el depósito y empújalo de nuevo hasta que haga un clic firme."
    },
    {
      "title_en": "Check the filter",
      "title_es": "Revisa el filtro",
      "detail_en": "Confirm the filter is installed the right way round and locked in its frame.",
      "detail_es": "Confirma que el filtro está instalado en el sentido correcto y fijado en su marco."
    },
    {
      "title_en": "Find the filter magnet",
      "title_es": "Localiza el imán del filtro",
      "detail_en": "Look for the small magnet on the filter's side. If it's gone, fit a new filter — that alone clears the error.",
      "detail_es": "Busca el pequeño imán en el lateral del filtro. Si no está, monta un filtro nuevo — solo con eso se resuelve el error."
    },
    {
      "title_en": "Restart the robot",
      "title_es": "Reinicia el robot",
      "detail_en": "Start a clean. If the error survives a new filter and a firm reseat, contact support.",
      "detail_es": "Lanza una limpieza. Si el error sobrevive a un filtro nuevo y a un buen encaje, contacta con soporte."
    }
  ],
  "parts": [
    "roborock-filter-s5-2pack",
    "roborock-filter-s7-s8-2pack",
    "roborock-filter-q-series-2pack"
  ],
  "firmware_series": "s5",
  "related": [
    "10",
    "18"
  ],
  "sources": [
    {
      "label_en": "Roborock Support — What should I do when error 9 occurs?",
      "label_es": "Soporte de Roborock — ¿Qué hago si aparece el error 9?",
      "url": "https://support.roborock.com/hc/en-us/articles/360035731551-What-should-I-do-when-error-9-occurs",
      "kind": "official"
    },
    {
      "label_en": "Roborock S5 Max user manual — Troubleshooting",
      "label_es": "Manual de usuario del Roborock S5 Max — Solución de problemas",
      "url": "https://support.roborock.com/hc/en-us/articles/360037037852-Roborock-S5-Max-CE-EN-Manual",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-05"
}