{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "roborock",
  "page_en": "https://robofaults.com/roborock/error-8/",
  "page_es": "https://robofaults.com/es/roborock/error-8/",
  "code": "8",
  "slug": "error-8",
  "device_type": "vacuum",
  "name_en": "Robot trapped",
  "name_es": "Robot atrapado",
  "badge": "ERR 8",
  "severity": "warn",
  "severity_note_en": "robot is boxed in and waits for a rescue",
  "severity_note_es": "el robot está acorralado y espera un rescate",
  "series": [
    "S5",
    "S6",
    "S7",
    "S8",
    "Q"
  ],
  "tools_en": "none",
  "tools_es": "ninguna",
  "time_min": 3,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 8 means the robot is <b>trapped with no free path</b> — hemmed in by chair legs, cables or a closed door. Clear the obstacles around it, or carry it to open floor and restart.",
  "meaning_es": "El error 8 significa que el robot está <b>atrapado sin salida</b> — rodeado de patas de silla, cables o una puerta cerrada. Despeja los obstáculos a su alrededor o llévalo a suelo despejado y reinicia.",
  "causes": [
    {
      "title_en": "Boxed in by furniture or clutter",
      "title_es": "Acorralado por muebles u objetos",
      "detail_en": "Chair legs, shoes and door thresholds close every escape route mid-clean.",
      "detail_es": "Patas de silla, zapatos y umbrales le cierran todas las rutas de escape en plena limpieza.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Tangled in cables",
      "title_es": "Enredado en cables",
      "detail_en": "Loose charger and lamp cables wrap the wheels and hold the robot in place.",
      "detail_es": "Cables sueltos de cargadores y lámparas envuelven las ruedas y retienen el robot.",
      "likelihood": "common"
    },
    {
      "title_en": "Water tank dragging (mopping models)",
      "title_es": "Depósito de agua rozando (modelos con mopa)",
      "detail_en": "Roborock's own fix list includes removing the water tank and retrying — a full tank lowers clearance on thick carpet.",
      "detail_es": "La propia lista de soluciones de Roborock incluye quitar el depósito de agua y reintentar — un depósito lleno reduce la altura libre en alfombras gruesas.",
      "likelihood": "uncommon"
    },
    {
      "title_en": "Outdated firmware misreading tight spaces",
      "title_es": "Firmware desactualizado que malinterpreta espacios estrechos",
      "detail_en": "Repeated phantom traps in open areas have been fixed by firmware updates in the past.",
      "detail_es": "Atascos fantasma repetidos en zonas despejadas se han corregido antes con actualizaciones de firmware.",
      "likelihood": "rare"
    }
  ],
  "steps": [
    {
      "title_en": "Clear a path",
      "title_es": "Despeja el camino",
      "detail_en": "Remove the obstacles pinning the robot in — give it at least half a metre of open floor.",
      "detail_es": "Retira los obstáculos que encierran el robot — dale al menos medio metro de suelo libre."
    },
    {
      "title_en": "Check the wheels",
      "title_es": "Revisa las ruedas",
      "detail_en": "Press and spin them by hand to make sure nothing is wound around the axles.",
      "detail_es": "Presiónalas y gíralas con la mano para comprobar que no hay nada enrollado en los ejes."
    },
    {
      "title_en": "Remove the water tank",
      "title_es": "Quita el depósito de agua",
      "detail_en": "On mopping models, take the tank off and retry — this is Roborock's official suggestion for repeat trap errors.",
      "detail_es": "En los modelos con mopa, retira el depósito y reintenta — es la sugerencia oficial de Roborock para atascos repetidos."
    },
    {
      "title_en": "Update the firmware",
      "title_es": "Actualiza el firmware",
      "detail_en": "If the robot keeps calling itself trapped in open space, install the latest firmware from the app.",
      "detail_es": "Si el robot insiste en que está atrapado en zonas despejadas, instala el último firmware desde la app."
    }
  ],
  "parts": [],
  "firmware_series": "s5",
  "related": [
    "3",
    "7",
    "21"
  ],
  "related_symptom": "stuck-and-needs-rescue",
  "sources": [
    {
      "label_en": "Roborock Support — What should I do when error 8 occurs?",
      "label_es": "Soporte de Roborock — ¿Qué hago si aparece el error 8?",
      "url": "https://support.roborock.com/hc/en-us/articles/360035369272-What-should-I-do-when-error-8-occurs",
      "kind": "official"
    },
    {
      "label_en": "Roborock S7 MaxV user manual — Errors table (PDF)",
      "label_es": "Manual de usuario del Roborock S7 MaxV — tabla de errores (PDF)",
      "url": "https://support.roborock.com/hc/en-us/article_attachments/8737236175641",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-05"
}