{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "roborock",
  "page_en": "https://robofaults.com/roborock/error-6/",
  "page_es": "https://robofaults.com/es/roborock/error-6/",
  "code": "6",
  "slug": "error-6",
  "device_type": "vacuum",
  "name_en": "Side brush jammed",
  "name_es": "Cepillo lateral atascado",
  "badge": "ERR 6",
  "severity": "warn",
  "severity_note_en": "robot pauses; the corner brush won't spin until cleaned",
  "severity_note_es": "el robot se pausa; el cepillo de las esquinas no girará hasta que lo limpies",
  "series": [
    "S5",
    "S6",
    "S7",
    "S8",
    "Q"
  ],
  "tools_en": "Phillips screwdriver",
  "tools_es": "destornillador Phillips",
  "time_min": 5,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 6 means the <b>side brush is tangled</b> and can't rotate. Hair winds up underneath the brush arm where you can't see it. Unscrew the brush, clear the shaft, and screw it back on.",
  "meaning_es": "El error 6 significa que el <b>cepillo lateral está enredado</b> y no puede rotar. El pelo se acumula bajo el brazo del cepillo, donde no se ve. Desatornilla el cepillo, despeja el eje y vuelve a atornillarlo.",
  "causes": [
    {
      "title_en": "Hair wound under the brush",
      "title_es": "Pelo enrollado bajo el cepillo",
      "detail_en": "Hair collects between the brush base and the robot body, out of sight until you remove the screw.",
      "detail_es": "El pelo se acumula entre la base del cepillo y el cuerpo del robot, invisible hasta que quitas el tornillo.",
      "likelihood": "most_common"
    },
    {
      "title_en": "String or cable caught in the arms",
      "title_es": "Hilo o cable atrapado en las aspas",
      "detail_en": "Shoelaces, charging cables and curtain cords tangle in the three brush arms mid-clean.",
      "detail_es": "Cordones, cables de carga y cuerdas de cortina se enredan en las tres aspas en plena limpieza.",
      "likelihood": "common"
    },
    {
      "title_en": "Bent or damaged brush",
      "title_es": "Cepillo doblado o dañado",
      "detail_en": "A brush with twisted arms drags against the body and stalls. Replacement is cheap and takes one screw.",
      "detail_es": "Un cepillo con las aspas torcidas roza contra el cuerpo y se frena. El recambio es barato y va con un solo tornillo.",
      "likelihood": "uncommon"
    }
  ],
  "steps": [
    {
      "title_en": "Unscrew the side brush",
      "title_es": "Desatornilla el cepillo lateral",
      "detail_en": "One Phillips screw holds it. Keep the screw somewhere safe.",
      "detail_es": "Lo sujeta un solo tornillo Phillips. Guarda el tornillo en un sitio seguro."
    },
    {
      "title_en": "Clean the shaft and housing",
      "title_es": "Limpia el eje y el alojamiento",
      "detail_en": "Pull off every strand of hair around the spindle and wipe the mount area.",
      "detail_es": "Retira todas las hebras de pelo del eje y limpia la zona de montaje."
    },
    {
      "title_en": "Refit or replace",
      "title_es": "Monta de nuevo o sustituye",
      "detail_en": "Screw the brush back on — or fit a new one if the arms are deformed — and restart.",
      "detail_es": "Atornilla el cepillo —o pon uno nuevo si las aspas están deformadas— y reinicia."
    }
  ],
  "parts": [
    "roborock-side-brush-s-series"
  ],
  "firmware_series": "s5",
  "related": [
    "5",
    "17"
  ],
  "sources": [
    {
      "label_en": "Roborock S7 MaxV user manual — Errors table (PDF)",
      "label_es": "Manual de usuario del Roborock S7 MaxV — tabla de errores (PDF)",
      "url": "https://support.roborock.com/hc/en-us/article_attachments/8737236175641",
      "kind": "official"
    },
    {
      "label_en": "Roborock S5 Max user manual — Troubleshooting",
      "label_es": "Manual de usuario del Roborock S5 Max — Solución de problemas",
      "url": "https://support.roborock.com/hc/en-us/articles/360037037852-Roborock-S5-Max-CE-EN-Manual",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-05"
}