{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "roborock",
  "page_en": "https://robofaults.com/roborock/error-2/",
  "page_es": "https://robofaults.com/es/roborock/error-2/",
  "code": "2",
  "slug": "error-2",
  "device_type": "vacuum",
  "name_en": "Bumper stuck",
  "name_es": "Parachoques atascado",
  "badge": "ERR 2",
  "severity": "warn",
  "severity_note_en": "robot is safe, cleaning paused until the bumper springs back",
  "severity_note_es": "el robot no corre peligro, la limpieza queda en pausa hasta que el parachoques se libere",
  "series": [
    "S5",
    "S6",
    "S7",
    "S8",
    "Q"
  ],
  "tools_en": "none",
  "tools_es": "ninguna",
  "time_min": 3,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 2 means the <b>front bumper is stuck</b> and no longer springs back. A pebble or cable end is usually jammed in the gap. Tap the bumper a few times, shake the debris out, and restart.",
  "meaning_es": "El error 2 significa que el <b>parachoques delantero está atascado</b> y ya no rebota. Casi siempre hay una piedrecita o la punta de un cable encajada en la ranura. Golpea suavemente el parachoques varias veces, saca la suciedad y reinicia.",
  "causes": [
    {
      "title_en": "Debris jammed in the bumper gap",
      "title_es": "Suciedad encajada en la ranura del parachoques",
      "detail_en": "Gravel, pet food or a toy piece slips into the slot behind the bumper and holds it pressed.",
      "detail_es": "Gravilla, pienso o una pieza de juguete se cuela en la ranura tras el parachoques y lo deja presionado.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Robot pinned against an obstacle",
      "title_es": "Robot presionado contra un obstáculo",
      "detail_en": "The robot drove tight under a kick plate or against a soft object that keeps the bumper compressed.",
      "detail_es": "El robot se metió bajo un zócalo o contra un objeto blando que mantiene el parachoques comprimido.",
      "likelihood": "common"
    },
    {
      "title_en": "Bumper switch failure",
      "title_es": "Fallo del interruptor del parachoques",
      "detail_en": "After a hard impact the microswitch behind the bumper can stay closed. If tapping never clears it, the switch needs service.",
      "detail_es": "Tras un golpe fuerte, el microinterruptor tras el parachoques puede quedarse cerrado. Si los golpecitos no lo liberan, toca revisión técnica.",
      "likelihood": "rare"
    }
  ],
  "steps": [
    {
      "title_en": "Tap the bumper repeatedly",
      "title_es": "Golpea suavemente el parachoques varias veces",
      "detail_en": "Light, quick taps along the whole front edge usually shake loose whatever is jammed.",
      "detail_es": "Unos toques ligeros y rápidos a lo largo de todo el frontal suelen soltar lo que esté encajado."
    },
    {
      "title_en": "Check the gap",
      "title_es": "Revisa la ranura",
      "detail_en": "Press the bumper in and let go a few times. It should click back out instantly on both sides.",
      "detail_es": "Presiona el parachoques y suéltalo varias veces. Debe volver a salir al instante por ambos lados."
    },
    {
      "title_en": "Move the robot and restart",
      "title_es": "Mueve el robot y reinicia",
      "detail_en": "If nothing falls out, carry the robot to a new spot and press the clean button again.",
      "detail_es": "Si no cae nada, lleva el robot a otro sitio y pulsa de nuevo el botón de limpieza."
    }
  ],
  "parts": [],
  "firmware_series": "s5",
  "related": [
    "21",
    "8"
  ],
  "sources": [
    {
      "label_en": "Roborock S5 Max user manual — Troubleshooting",
      "label_es": "Manual de usuario del Roborock S5 Max — Solución de problemas",
      "url": "https://support.roborock.com/hc/en-us/articles/360037037852-Roborock-S5-Max-CE-EN-Manual",
      "kind": "official"
    },
    {
      "label_en": "Roborock S7 MaxV user manual — Errors table (PDF)",
      "label_es": "Manual de usuario del Roborock S7 MaxV — tabla de errores (PDF)",
      "url": "https://support.roborock.com/hc/en-us/article_attachments/8737236175641",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-05"
}