{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "roborock",
  "page_en": "https://robofaults.com/roborock/error-17/",
  "page_es": "https://robofaults.com/es/roborock/error-17/",
  "code": "17",
  "slug": "error-17",
  "device_type": "vacuum",
  "name_en": "Side brush module error",
  "name_es": "Error del módulo del cepillo lateral",
  "badge": "ERR 17",
  "severity": "warn",
  "severity_note_en": "the side brush drive has faulted; a reset fixes most cases, a failed module needs service",
  "severity_note_es": "el accionamiento del cepillo lateral ha fallado; un reinicio resuelve la mayoría de los casos, un módulo averiado necesita servicio técnico",
  "series": [
    "S5",
    "S6",
    "S7",
    "S8",
    "Q"
  ],
  "tools_en": "Phillips screwdriver",
  "tools_es": "destornillador Phillips",
  "time_min": 10,
  "difficulty": "moderate",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 17 is a <b>side brush module fault</b> — the motor driving the brush, not the brush itself. Roborock's manual fix is a system reset. Clear the brush first so a simple tangle isn't masquerading as a module error.",
  "meaning_es": "El error 17 es un <b>fallo del módulo del cepillo lateral</b> — el motor que mueve el cepillo, no el cepillo en sí. La solución del manual de Roborock es reiniciar el sistema. Limpia antes el cepillo para descartar que un simple enredo se haga pasar por fallo de módulo.",
  "causes": [
    {
      "title_en": "Motor stalled by a deep tangle",
      "title_es": "Motor frenado por un enredo profundo",
      "detail_en": "Hair packed under the brush mount overloads the little motor until the electronics flag a fault.",
      "detail_es": "El pelo acumulado bajo la montura del cepillo sobrecarga el pequeño motor hasta que la electrónica marca un fallo.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Transient electronics glitch",
      "title_es": "Fallo transitorio de la electrónica",
      "detail_en": "A one-off drive fault that a system reset clears completely.",
      "detail_es": "Un fallo puntual del accionamiento que un reinicio del sistema elimina por completo.",
      "likelihood": "common"
    },
    {
      "title_en": "Burnt-out side brush motor",
      "title_es": "Motor del cepillo lateral quemado",
      "detail_en": "If the error survives a cleaned brush and a reset, the module itself has failed and needs replacement by service.",
      "detail_es": "Si el error sobrevive a un cepillo limpio y a un reinicio, el módulo está averiado y debe sustituirlo el servicio técnico.",
      "likelihood": "uncommon"
    }
  ],
  "steps": [
    {
      "title_en": "Remove and clean the side brush",
      "title_es": "Retira y limpia el cepillo lateral",
      "detail_en": "Unscrew it and strip every hair off the shaft — rule out Error 6's cause before blaming the module.",
      "detail_es": "Desatorníllalo y quita todo el pelo del eje — descarta la causa del error 6 antes de culpar al módulo."
    },
    {
      "title_en": "Reset the system",
      "title_es": "Reinicia el sistema",
      "detail_en": "Press the reset button, or hold the power button until the robot restarts.",
      "detail_es": "Pulsa el botón de reinicio, o mantén pulsado el botón de encendido hasta que el robot se reinicie."
    },
    {
      "title_en": "Test with a short clean",
      "title_es": "Prueba con una limpieza corta",
      "detail_en": "Watch whether the side brush spins during the run.",
      "detail_es": "Observa si el cepillo lateral gira durante la pasada."
    },
    {
      "title_en": "Contact support if it returns",
      "title_es": "Contacta con soporte si reaparece",
      "detail_en": "A recurring Error 17 with a clean brush means the drive module needs replacing.",
      "detail_es": "Un error 17 recurrente con el cepillo limpio significa que hay que sustituir el módulo de accionamiento."
    }
  ],
  "parts": [
    "roborock-side-brush-s-series"
  ],
  "firmware_series": "s5",
  "related": [
    "6",
    "18"
  ],
  "sources": [
    {
      "label_en": "Roborock S5 Max user manual — Troubleshooting",
      "label_es": "Manual de usuario del Roborock S5 Max — Solución de problemas",
      "url": "https://support.roborock.com/hc/en-us/articles/360037037852-Roborock-S5-Max-CE-EN-Manual",
      "kind": "official"
    },
    {
      "label_en": "Roborock S7 MaxV user manual — Errors table (PDF)",
      "label_es": "Manual de usuario del Roborock S7 MaxV — tabla de errores (PDF)",
      "url": "https://support.roborock.com/hc/en-us/article_attachments/8737236175641",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-05"
}