{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "roborock",
  "page_en": "https://robofaults.com/roborock/error-11/",
  "page_es": "https://robofaults.com/es/roborock/error-11/",
  "code": "11",
  "slug": "error-11",
  "device_type": "vacuum",
  "name_en": "Strong magnetic field detected",
  "name_es": "Campo magnético intenso detectado",
  "badge": "ERR 11",
  "severity": "warn",
  "severity_note_en": "robot won't start this close to a magnetic virtual wall",
  "severity_note_es": "el robot no arranca tan cerca de una pared virtual magnética",
  "series": [
    "S5",
    "S6"
  ],
  "tools_en": "none",
  "tools_es": "ninguna",
  "time_min": 2,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 11 means the robot detects a <b>high-intensity magnetic field</b> — it is sitting on or next to the magnetic barrier tape used as a virtual wall on older models. Move it away and restart.",
  "meaning_es": "El error 11 significa que el robot detecta un <b>campo magnético intenso</b> — está sobre la cinta magnética que hace de pared virtual en los modelos antiguos, o pegado a ella. Aléjalo y reinicia.",
  "causes": [
    {
      "title_en": "Robot started on top of barrier tape",
      "title_es": "Robot arrancado sobre la cinta magnética",
      "detail_en": "Starting a clean while parked on the magnetic strip blocks the robot immediately.",
      "detail_es": "Iniciar una limpieza con el robot sobre la tira magnética lo bloquea de inmediato.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Another magnet source nearby",
      "title_es": "Otra fuente magnética cercana",
      "detail_en": "Speaker magnets, magnetic door stops or toys against the chassis can trip the same sensor.",
      "detail_es": "Imanes de altavoces, topes de puerta magnéticos o juguetes pegados al chasis pueden activar el mismo sensor.",
      "likelihood": "uncommon"
    }
  ],
  "steps": [
    {
      "title_en": "Move the robot away",
      "title_es": "Aleja el robot",
      "detail_en": "Carry it at least half a metre from the magnetic tape or any strong magnet.",
      "detail_es": "Llévalo al menos a medio metro de la cinta magnética o de cualquier imán potente."
    },
    {
      "title_en": "Restart the clean",
      "title_es": "Reinicia la limpieza",
      "detail_en": "Press clean again from the new position.",
      "detail_es": "Pulsa de nuevo el botón de limpieza desde la nueva posición."
    },
    {
      "title_en": "Reroute the tape if it repeats",
      "title_es": "Recoloca la cinta si se repite",
      "detail_en": "Lay barrier tape so the robot approaches it side-on during cleaning, never starts on top of it.",
      "detail_es": "Coloca la cinta de modo que el robot se la encuentre de lado durante la limpieza y nunca arranque encima de ella."
    }
  ],
  "parts": [],
  "firmware_series": "s5",
  "related": [
    "24"
  ],
  "sources": [
    {
      "label_en": "Roborock S5 Max user manual — Troubleshooting",
      "label_es": "Manual de usuario del Roborock S5 Max — Solución de problemas",
      "url": "https://support.roborock.com/hc/en-us/articles/360037037852-Roborock-S5-Max-CE-EN-Manual",
      "kind": "official"
    },
    {
      "label_en": "Cleaners Talk — Roborock error codes guide",
      "label_es": "Cleaners Talk — guía de códigos de error de Roborock",
      "url": "https://cleanerstalk.com/roborock-error-codes/",
      "kind": "community"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-05"
}