{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "roborock",
  "page_en": "https://robofaults.com/roborock/error-1/",
  "page_es": "https://robofaults.com/es/roborock/error-1/",
  "code": "1",
  "slug": "error-1",
  "device_type": "vacuum",
  "name_en": "LiDAR turret blocked",
  "name_es": "Torreta LiDAR bloqueada",
  "badge": "ERR 1",
  "severity": "warn",
  "severity_note_en": "robot can't navigate until the turret spins again",
  "severity_note_es": "el robot no puede navegar hasta que la torreta vuelva a girar",
  "series": [
    "S5",
    "S6",
    "S7",
    "S8",
    "Q"
  ],
  "tools_en": "none",
  "tools_es": "ninguna",
  "time_min": 5,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 1 means the <b>LiDAR turret is blocked or can't spin</b>. The robot maps rooms with that rotating laser, so it stops dead. Clear whatever is wedged around the turret, rotate it gently by hand, and restart.",
  "meaning_es": "El error 1 significa que la <b>torreta LiDAR está bloqueada o no puede girar</b>. El robot mapea la casa con ese láser giratorio, así que se detiene. Retira lo que esté atascado alrededor de la torreta, gírala suavemente con la mano y reinicia.",
  "causes": [
    {
      "title_en": "Hair or debris jamming the turret",
      "title_es": "Pelo o suciedad atascando la torreta",
      "detail_en": "Hair, tape or cobwebs wrap around the base of the spinning laser head and stop it turning.",
      "detail_es": "Pelo, cinta adhesiva o telarañas se enredan en la base del cabezal láser giratorio y le impiden girar.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Robot wedged under furniture",
      "title_es": "Robot encajado bajo un mueble",
      "detail_en": "A sofa or cabinet pressing down on the turret from above blocks its rotation.",
      "detail_es": "Un sofá o mueble que presiona la torreta desde arriba bloquea su rotación.",
      "likelihood": "common"
    },
    {
      "title_en": "LiDAR motor failure",
      "title_es": "Fallo del motor del LiDAR",
      "detail_en": "If the turret spins freely by hand but the error returns on open floor, the LDS motor itself is failing.",
      "detail_es": "Si la torreta gira libre con la mano pero el error vuelve en suelo despejado, el propio motor del LDS está fallando.",
      "likelihood": "rare"
    }
  ],
  "steps": [
    {
      "title_en": "Check the turret spins freely",
      "title_es": "Comprueba que la torreta gira libre",
      "detail_en": "Power the robot on and watch the laser unit on top. If it isn't spinning, rotate it gently by hand.",
      "detail_es": "Enciende el robot y observa la unidad láser de la parte superior. Si no gira, hazla girar suavemente con la mano."
    },
    {
      "title_en": "Remove anything blocking it",
      "title_es": "Retira cualquier obstrucción",
      "detail_en": "Pull out hair, string or tape caught in the gap around the turret base.",
      "detail_es": "Saca el pelo, hilos o cinta atrapados en la ranura alrededor de la base de la torreta."
    },
    {
      "title_en": "Move the robot to open floor",
      "title_es": "Mueve el robot a suelo despejado",
      "detail_en": "Get it out from under low furniture, then restart the clean.",
      "detail_es": "Sácalo de debajo de muebles bajos y reinicia la limpieza."
    },
    {
      "title_en": "Still failing? Contact support",
      "title_es": "¿Sigue fallando? Contacta con soporte",
      "detail_en": "A turret that spins freely but keeps throwing Error 1 points to a failing LDS motor — that is a repair, not a cleaning job.",
      "detail_es": "Una torreta que gira libre pero sigue dando el error 1 apunta a un motor LDS averiado — eso es una reparación, no una limpieza."
    }
  ],
  "parts": [],
  "firmware_series": "s5",
  "related": [
    "21",
    "4",
    "15"
  ],
  "sources": [
    {
      "label_en": "Roborock Support — What should I do when error 1 occurs?",
      "label_es": "Soporte de Roborock — ¿Qué hago si aparece el error 1?",
      "url": "https://support.roborock.com/hc/en-us/articles/360035369092-What-should-I-do-when-error-1-occurs",
      "kind": "official"
    },
    {
      "label_en": "Roborock S7 MaxV user manual — Errors table (PDF)",
      "label_es": "Manual de usuario del Roborock S7 MaxV — tabla de errores (PDF)",
      "url": "https://support.roborock.com/hc/en-us/article_attachments/8737236175641",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-05"
}