{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "eufy",
  "page_en": "https://robofaults.com/eufy/error-s1/",
  "page_es": "https://robofaults.com/es/eufy/error-s1/",
  "code": "S1",
  "slug": "error-s1",
  "device_type": "vacuum",
  "name_en": "Battery error",
  "name_es": "Error de batería",
  "badge": "ERR S1",
  "severity": "warn",
  "severity_note_en": "robot won't run or charge reliably until the battery reads healthy",
  "severity_note_es": "el robot no funcionará ni cargará de forma fiable hasta que la batería dé una lectura sana",
  "series": [
    "G30/G40",
    "L70",
    "X8",
    "LR/L35"
  ],
  "tools_en": "dry cloth",
  "tools_es": "paño seco",
  "time_min": 15,
  "difficulty": "moderate",
  "safety": "battery",
  "safety_note_en": "Power off the robot before opening the battery compartment, handle the pack by its tab, and never use a battery that is swollen, hot or leaking.",
  "safety_note_es": "Apaga el robot antes de abrir el compartimento de la batería, sujeta la batería por su lengüeta y nunca uses una batería hinchada, caliente o con fugas.",
  "meaning_en": "Error S1 is eufy's <b>battery error</b>. First aid is electrical hygiene — reseat the adapter, clean the charging pins, re-dock within 6 feet. An S1 that returns during cleaning is eufy's official sign the battery needs replacing.",
  "meaning_es": "El error S1 es el <b>error de batería</b> de eufy. Primeros auxilios: reconecta el adaptador, limpia los contactos de carga y acopla el robot cerca de la base. Si el S1 vuelve durante la limpieza, eufy indica sustituir la batería.",
  "causes": [
    {
      "title_en": "Dirty or oxidized charging pins",
      "title_es": "Contactos de carga sucios u oxidados",
      "detail_en": "Dust and oxide on the pins under the robot and on the base corrupt the charge the battery reports — eufy's fix starts here.",
      "detail_es": "El polvo y el óxido en los contactos bajo el robot y en la base corrompen la carga que reporta la batería — la solución de eufy empieza aquí.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Adapter or base connection loose",
      "title_es": "Adaptador o conexión de la base flojos",
      "detail_en": "eufy's procedure has you unplug and replug the adapter and confirm the base indicator lights before blaming the pack.",
      "detail_es": "El procedimiento de eufy pide desenchufar y reconectar el adaptador y confirmar que el indicador de la base se enciende antes de culpar a la batería.",
      "likelihood": "common"
    },
    {
      "title_en": "Battery pack worn out or failing",
      "title_es": "Batería desgastada o averiada",
      "detail_en": "eufy's battery guide lists \"Error S1 during cleaning\" as a replacement sign — packs last roughly 300-500 charge cycles.",
      "detail_es": "La guía de baterías de eufy lista «error S1 durante la limpieza» como señal de sustitución — las baterías duran unos 300-500 ciclos de carga.",
      "likelihood": "common"
    },
    {
      "title_en": "Battery connector loose after a swap",
      "title_es": "Conector de la batería flojo tras un cambio",
      "detail_en": "On a recently opened robot, a half-seated battery connector reports as a battery error on the next start.",
      "detail_es": "En un robot abierto hace poco, un conector de batería a medio encajar se reporta como error de batería en el siguiente arranque.",
      "likelihood": "uncommon"
    }
  ],
  "steps": [
    {
      "title_en": "Reseat the power chain",
      "title_es": "Reconecta la cadena de alimentación",
      "detail_en": "Unplug the adapter from the wall and the base, reconnect both, and confirm the base's white indicator lights up.",
      "detail_es": "Desenchufa el adaptador de la pared y de la base, reconecta ambos y confirma que el indicador blanco de la base se enciende."
    },
    {
      "title_en": "Clean the charging pins",
      "title_es": "Limpia los contactos de carga",
      "detail_en": "With the base unplugged, wipe the pins on the base and on the robot's underside with a dry cloth until the metal is bright.",
      "detail_es": "Con la base desenchufada, limpia los contactos de la base y de la parte inferior del robot con un paño seco hasta que el metal brille."
    },
    {
      "title_en": "Re-dock and recharge",
      "title_es": "Vuelve a acoplar y recarga",
      "detail_en": "Place the robot within 6 feet of the base, let it dock on its own, and give it a full charge before the next mission.",
      "detail_es": "Coloca el robot a menos de 2 metros de la base, deja que se acople solo y dale una carga completa antes de la siguiente limpieza."
    },
    {
      "title_en": "Replace the battery if S1 returns",
      "title_es": "Sustituye la batería si el S1 vuelve",
      "detail_en": "Power off the robot, open the battery compartment, and fit eufy's official pack for your series (T2908061 for G, T2937111 for X8); recycle the old one.",
      "detail_es": "Apaga el robot, abre el compartimento de la batería y monta la batería oficial de eufy para tu serie (T2908061 para G, T2937111 para X8); recicla la antigua."
    }
  ],
  "parts": [
    "eufy-battery-t2908061",
    "eufy-battery-t2937111"
  ],
  "related": [
    "8",
    "5 beeps"
  ],
  "related_symptom": "not-charging",
  "sources": [
    {
      "label_en": "eufy Support — X8/LR20/LR30/L35 series voice alerts and solutions",
      "label_es": "Soporte de eufy — Alertas de voz y soluciones de las series X8/LR20/LR30/L35",
      "url": "https://service.eufy.com/article-description/X8-Series-RoboVac-Voice-Alerts-and-Solution",
      "kind": "official"
    },
    {
      "label_en": "eufy Support — When should I replace the battery on my eufy RoboVac?",
      "label_es": "Soporte de eufy — ¿Cuándo debo sustituir la batería de mi eufy RoboVac?",
      "url": "https://service.eufy.com/article-description/When-should-I-replace-the-battery-on-my-eufy-RoboVac",
      "kind": "official"
    },
    {
      "label_en": "eufy Support — G series voice alerts and quick solutions",
      "label_es": "Soporte de eufy — Alertas de voz y soluciones rápidas de la serie G",
      "url": "https://service.eufy.com/article-description/Voice-Alerts-Quick-Solutions-for-smart-navigation-series-G-series",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-06"
}