{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "eufy",
  "page_en": "https://robofaults.com/eufy/error-9/",
  "page_es": "https://robofaults.com/es/eufy/error-9/",
  "code": "9",
  "slug": "error-9",
  "device_type": "vacuum",
  "name_en": "Magnetic boundary strip detected",
  "name_es": "Tira magnética detectada",
  "badge": "ERR 9",
  "severity": "warn",
  "severity_note_en": "robot won't start on or next to a boundary strip and waits to be moved",
  "severity_note_es": "el robot no arranca sobre una tira delimitadora ni pegado a ella y espera a que lo muevas",
  "series": [
    "G30 Edge",
    "X8",
    "LR/L35"
  ],
  "tools_en": "none",
  "tools_es": "ninguna",
  "time_min": 3,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 9 means the robot <b>detected a magnetic boundary strip</b> right under or beside it. Move the robot to a different area, away from strips and other strong magnets, and restart the clean.",
  "meaning_es": "El error 9 significa que el robot <b>detectó una tira magnética delimitadora</b> justo debajo o al lado. Mueve el robot a otra zona, lejos de tiras y de otros imanes potentes, y reinicia la limpieza.",
  "causes": [
    {
      "title_en": "Robot started on top of a strip",
      "title_es": "Robot arrancado sobre una tira",
      "detail_en": "Starting a mission while parked on the boundary strip blocks the robot immediately — the official fix is simply to relocate it.",
      "detail_es": "Iniciar una limpieza con el robot sobre la tira delimitadora lo bloquea al momento — la solución oficial es simplemente recolocarlo.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Strip laid across the robot's only route",
      "title_es": "Tira colocada en la única ruta del robot",
      "detail_en": "A strip across a doorway the robot must pass strands it against the barrier on every mission — reroute the strip.",
      "detail_es": "Una tira que cruza la única puerta de paso deja al robot atrapado contra la barrera en cada limpieza — recoloca la tira.",
      "likelihood": "common"
    },
    {
      "title_en": "Another magnet source nearby",
      "title_es": "Otra fuente magnética cercana",
      "detail_en": "Speaker magnets and magnetic door stops against the chassis can read like a boundary strip.",
      "detail_es": "Los imanes de altavoces y los topes magnéticos de puertas pegados al chasis pueden leerse como una tira delimitadora.",
      "likelihood": "rare"
    }
  ],
  "steps": [
    {
      "title_en": "Move the robot away from the strip",
      "title_es": "Aparta el robot de la tira",
      "detail_en": "Set it down on open floor at least half a metre from any boundary strip and restart.",
      "detail_es": "Colócalo en suelo despejado al menos a medio metro de cualquier tira delimitadora y reinicia."
    },
    {
      "title_en": "Reroute the strip if it repeats",
      "title_es": "Recoloca la tira si se repite",
      "detail_en": "Lay strips so the robot meets them side-on during cleaning and never has to start a mission on top of one.",
      "detail_es": "Coloca las tiras de modo que el robot se las encuentre de lado durante la limpieza y nunca arranque encima de una."
    },
    {
      "title_en": "Check for stray magnets",
      "title_es": "Busca imanes sueltos",
      "detail_en": "If there is no strip nearby, look for magnetic door stops, speakers or toys along the robot's path.",
      "detail_es": "Si no hay ninguna tira cerca, busca topes magnéticos de puertas, altavoces o juguetes en el recorrido del robot."
    }
  ],
  "parts": [],
  "related": [
    "17",
    "5"
  ],
  "sources": [
    {
      "label_en": "eufy Support — X8/LR20/LR30/L35 series voice alerts and solutions",
      "label_es": "Soporte de eufy — Alertas de voz y soluciones de las series X8/LR20/LR30/L35",
      "url": "https://service.eufy.com/article-description/X8-Series-RoboVac-Voice-Alerts-and-Solution",
      "kind": "official"
    },
    {
      "label_en": "eufy Support — G series voice alerts and quick solutions",
      "label_es": "Soporte de eufy — Alertas de voz y soluciones rápidas de la serie G",
      "url": "https://service.eufy.com/article-description/Voice-Alerts-Quick-Solutions-for-smart-navigation-series-G-series",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-06"
}