{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "eufy",
  "page_en": "https://robofaults.com/eufy/error-18/",
  "page_es": "https://robofaults.com/es/eufy/error-18/",
  "code": "18",
  "slug": "error-18",
  "device_type": "vacuum",
  "name_en": "Laser cover stuck",
  "name_es": "Cubierta del láser atascada",
  "badge": "ERR 18",
  "severity": "warn",
  "severity_note_en": "robot can't navigate until the LiDAR turret's bumper cover moves freely",
  "severity_note_es": "el robot no puede navegar hasta que la cubierta del LiDAR se mueva libre",
  "series": [
    "X8",
    "LR/L35"
  ],
  "tools_en": "vacuum cleaner for the LiDAR opening",
  "tools_es": "aspiradora para la abertura del LiDAR",
  "time_min": 10,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 18 means the <b>laser cover may be stuck</b> — the pressure-sensing cap over the LiDAR turret is jammed by debris or a knock. Clear around the cover and move the robot away from low furniture.",
  "meaning_es": "El error 18 significa que la <b>cubierta del láser puede estar atascada</b> — la tapa sensible a la presión sobre la torreta LiDAR está bloqueada por suciedad o un golpe. Despeja la cubierta y aleja el robot de los muebles bajos.",
  "causes": [
    {
      "title_en": "Debris jammed around the laser cover",
      "title_es": "Suciedad encajada alrededor de la cubierta",
      "detail_en": "eufy's article for Errors 18/19/20 blames debris sticking the cover or sensor — shake the robot gently and clean around the turret.",
      "detail_es": "El artículo de eufy para los errores 18/19/20 culpa a la suciedad que atasca la cubierta o el sensor — sacude el robot con suavidad y limpia la torreta.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Cover pressed under low furniture",
      "title_es": "Cubierta presionada bajo muebles bajos",
      "detail_en": "The cover doubles as a bump sensor for the turret; escaping from under a sofa can leave it held down.",
      "detail_es": "La cubierta funciona como sensor de golpes de la torreta; salir de debajo de un sofá puede dejarla presionada.",
      "likelihood": "common"
    },
    {
      "title_en": "Dust inside the LiDAR housing",
      "title_es": "Polvo dentro del alojamiento del LiDAR",
      "detail_en": "eufy's deep-clean for long-used robots includes vacuuming dust out of the LiDAR opening and cleaning the drive belt.",
      "detail_es": "La limpieza a fondo de eufy para robots veteranos incluye aspirar el polvo de la abertura del LiDAR y limpiar su correa.",
      "likelihood": "uncommon"
    }
  ],
  "steps": [
    {
      "title_en": "Free the laser cover",
      "title_es": "Libera la cubierta del láser",
      "detail_en": "Press the cover gently and release — it should float freely; remove any grit lodged in the gap around it.",
      "detail_es": "Presiona la cubierta con suavidad y suéltala — debe flotar libre; retira la arenilla alojada en la ranura de alrededor."
    },
    {
      "title_en": "Shake out trapped debris",
      "title_es": "Sacude la suciedad atrapada",
      "detail_en": "Power off, hold the robot upside down and shake gently so particles fall out of the turret; vacuum the LiDAR opening if you can.",
      "detail_es": "Apaga el robot, ponlo boca abajo y sacúdelo con suavidad para que caigan las partículas; aspira la abertura del LiDAR si puedes."
    },
    {
      "title_en": "Restart away from low furniture",
      "title_es": "Reinicia lejos de muebles bajos",
      "detail_en": "Start the clean from open floor. If Errors 18-20 persist, record a short video of the laser and contact eufy support.",
      "detail_es": "Inicia la limpieza desde suelo despejado. Si los errores 18-20 persisten, graba un vídeo corto del láser y contacta con el soporte de eufy."
    }
  ],
  "parts": [],
  "related": [
    "19",
    "20"
  ],
  "sources": [
    {
      "label_en": "eufy Support — RoboVac stops with Error 18/19/20 (L35, LR30 series, LR20)",
      "label_es": "Soporte de eufy — El RoboVac se detiene con los errores 18/19/20 (L35, series LR30 y LR20)",
      "url": "https://service.eufy.com/article-description/What-if-my-RoboVac-stops-with-Error-18-Error-19-Error-20-for-L35-LR30-series-and-LR20",
      "kind": "official"
    },
    {
      "label_en": "eufy Support — X8/LR20/LR30/L35 series voice alerts and solutions",
      "label_es": "Soporte de eufy — Alertas de voz y soluciones de las series X8/LR20/LR30/L35",
      "url": "https://service.eufy.com/article-description/X8-Series-RoboVac-Voice-Alerts-and-Solution",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-06"
}