{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "eufy",
  "page_en": "https://robofaults.com/eufy/error-1/",
  "page_es": "https://robofaults.com/es/eufy/error-1/",
  "code": "1",
  "slug": "error-1",
  "device_type": "vacuum",
  "name_en": "Front bumper stuck",
  "name_es": "Parachoques delantero atascado",
  "badge": "ERR 1",
  "severity": "warn",
  "severity_note_en": "robot pauses cleaning until the bumper springs back freely",
  "severity_note_es": "el robot pausa la limpieza hasta que el parachoques rebote libre",
  "series": [
    "G30/G40",
    "L70",
    "X8",
    "LR/L35"
  ],
  "tools_en": "none",
  "tools_es": "ninguna",
  "time_min": 5,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Error 1 means the <b>front bumper is stuck</b>. eufy's fix is to tap the bumper repeatedly so trapped debris falls out, confirm it springs back freely on both sides, then restart from a new position.",
  "meaning_es": "El error 1 significa que el <b>parachoques delantero está atascado</b>. La solución de eufy es golpear suavemente el parachoques varias veces para que caiga la suciedad atrapada, comprobar que rebota libre por ambos lados y reiniciar desde otra posición.",
  "causes": [
    {
      "title_en": "Debris wedged behind the bumper",
      "title_es": "Suciedad encajada tras el parachoques",
      "detail_en": "Grit and small objects slip into the gap behind the bumper and hold it compressed — eufy's first instruction is to tap it loose.",
      "detail_es": "La arenilla y los objetos pequeños se cuelan en la ranura tras el parachoques y lo dejan comprimido — la primera indicación de eufy es soltarlo a golpecitos.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Angled collision jammed the bumper",
      "title_es": "Un choque en ángulo bloqueó el parachoques",
      "detail_en": "The L70 article notes the error typically appears after hitting walls or furniture at an angle, which wedges the bumper sideways.",
      "detail_es": "El artículo del L70 indica que el error suele aparecer tras chocar con paredes o muebles en ángulo, lo que encaja el parachoques de lado.",
      "likelihood": "common"
    },
    {
      "title_en": "Shipping protector never removed",
      "title_es": "Protector de transporte sin retirar",
      "detail_en": "On a brand-new robot, eufy says to check that the foam shipping protector around the bumper was removed before first use.",
      "detail_es": "En un robot recién estrenado, eufy pide comprobar que se retiró la espuma protectora de transporte del parachoques antes del primer uso.",
      "likelihood": "uncommon"
    },
    {
      "title_en": "Bumper misaligned after a hard hit",
      "title_es": "Parachoques desalineado tras un golpe fuerte",
      "detail_en": "If the bumper sits asymmetrically, eufy's guidance is to loosen its screws and reseat it — a service case if that fails.",
      "detail_es": "Si el parachoques queda asimétrico, eufy indica aflojar sus tornillos y volver a asentarlo — caso de servicio si eso falla.",
      "likelihood": "rare"
    }
  ],
  "steps": [
    {
      "title_en": "Tap the bumper clean",
      "title_es": "Golpea suavemente el parachoques",
      "detail_en": "With your palm, tap the front bumper repeatedly along its length so any dust or debris trapped underneath falls out.",
      "detail_es": "Con la palma de la mano, da golpecitos a lo largo del parachoques para que caiga el polvo o la suciedad atrapada debajo."
    },
    {
      "title_en": "Test the spring action",
      "title_es": "Prueba el rebote",
      "detail_en": "Press the bumper in and release it on both sides — it must snap back instantly with no sticking point.",
      "detail_es": "Presiona el parachoques y suéltalo por ambos lados — debe volver al instante sin ningún punto duro."
    },
    {
      "title_en": "Move the robot and restart",
      "title_es": "Mueve el robot y reinicia",
      "detail_en": "Set the robot down in a new position on open floor and start the clean again.",
      "detail_es": "Coloca el robot en otra posición sobre suelo despejado y reinicia la limpieza."
    },
    {
      "title_en": "Reset if the error persists",
      "title_es": "Restablece si el error persiste",
      "detail_en": "eufy's L70 procedure ends with a factory reset; if Error 1 still returns, contact eufy support at support@eufylife.com.",
      "detail_es": "El procedimiento de eufy para el L70 termina con un restablecimiento de fábrica; si el error 1 vuelve, contacta con el soporte de eufy en support@eufylife.com."
    }
  ],
  "parts": [],
  "related": [
    "5",
    "6"
  ],
  "sources": [
    {
      "label_en": "eufy Support — X8/LR20/LR30/L35 series voice alerts and solutions",
      "label_es": "Soporte de eufy — Alertas de voz y soluciones de las series X8/LR20/LR30/L35",
      "url": "https://service.eufy.com/article-description/X8-Series-RoboVac-Voice-Alerts-and-Solution",
      "kind": "official"
    },
    {
      "label_en": "eufy Support — G series voice alerts and quick solutions",
      "label_es": "Soporte de eufy — Alertas de voz y soluciones rápidas de la serie G",
      "url": "https://service.eufy.com/article-description/Voice-Alerts-Quick-Solutions-for-smart-navigation-series-G-series",
      "kind": "official"
    },
    {
      "label_en": "eufy Support — RoboVac L70 Hybrid stops with Error 1",
      "label_es": "Soporte de eufy — El RoboVac L70 Hybrid se detiene con el error 1",
      "url": "https://service.eufy.com/article-description/What-should-I-do-if-my-RoboVac-L70-Hybrid-stops-with-Error-1",
      "kind": "official"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-06"
}