{
  "$schema": "robofaults-fault-record/v0",
  "kind": "error",
  "brand": "eufy",
  "page_en": "https://robofaults.com/eufy/beep-2/",
  "page_es": "https://robofaults.com/es/eufy/beep-2/",
  "code": "2 beeps",
  "slug": "beep-2",
  "device_type": "vacuum",
  "name_en": "Bumper or side brush stuck",
  "name_es": "Parachoques o cepillo lateral atascado",
  "badge": "2 BEEPS",
  "severity": "warn",
  "severity_note_en": "robot pauses until the bumper springs free or the side brush spins again",
  "severity_note_es": "el robot se pausa hasta que el parachoques se libere o el cepillo lateral vuelva a girar",
  "series": [
    "11S",
    "11S Max",
    "15C",
    "15C Max",
    "25C",
    "30C"
  ],
  "tools_en": "scissors for wrapped hair",
  "tools_es": "tijeras para el pelo enrollado",
  "time_min": 10,
  "difficulty": "easy",
  "safety": "none",
  "safety_note_en": "",
  "safety_note_es": "",
  "meaning_en": "Two beeps split by the red LED: <b>flashing red = the bumper is stuck</b> — tap it until it springs free; <b>solid red = the side brush is stuck</b> — clean the brush and its connector.",
  "meaning_es": "Dos pitidos se leen con el LED rojo: <b>rojo parpadeante = el parachoques está atascado</b> — golpéalo suavemente hasta que se libere; <b>rojo fijo = el cepillo lateral está atascado</b> — limpia el cepillo y su conexión.",
  "causes": [
    {
      "title_en": "Flashing red — debris trapped under the bumper",
      "title_es": "Rojo parpadeante — suciedad atrapada bajo el parachoques",
      "detail_en": "The official fix is to tap, pull and shake the bumper vigorously so trapped debris drops out, then wipe its surface.",
      "detail_es": "La solución oficial es golpear, tirar y sacudir el parachoques con energía para que caiga la suciedad atrapada, y limpiar después su superficie.",
      "likelihood": "most_common"
    },
    {
      "title_en": "Solid red — hair around the side brush",
      "title_es": "Rojo fijo — pelo enrollado en el cepillo lateral",
      "detail_en": "The manual maps two beeps with solid red to a stuck side brush — hair winds between brush and body until the motor stalls.",
      "detail_es": "El manual asigna dos pitidos con rojo fijo a un cepillo lateral atascado — el pelo se enrolla entre el cepillo y el cuerpo hasta frenar el motor.",
      "likelihood": "common"
    },
    {
      "title_en": "Bumper misaligned after an impact",
      "title_es": "Parachoques desalineado tras un golpe",
      "detail_en": "eufy's article covers an asymmetric bumper — loosen the screws on each side and reseat it before considering a replacement.",
      "detail_es": "El artículo de eufy contempla un parachoques asimétrico — afloja los tornillos de cada lado y vuelve a asentarlo antes de pensar en sustituirlo.",
      "likelihood": "uncommon"
    },
    {
      "title_en": "Side brush worn or deformed",
      "title_es": "Cepillo lateral gastado o deformado",
      "detail_en": "Bent arms drag and stall; eufy's fix is to snap on a spare brush — a click confirms correct fitting.",
      "detail_es": "Los brazos doblados rozan y se frenan; la solución de eufy es encajar un cepillo de repuesto — un clic confirma el montaje correcto.",
      "likelihood": "uncommon"
    }
  ],
  "steps": [
    {
      "title_en": "Read the LED first",
      "title_es": "Lee primero el LED",
      "detail_en": "Flashing red points at the bumper; solid red points at the side brush.",
      "detail_es": "El rojo parpadeante apunta al parachoques; el rojo fijo, al cepillo lateral."
    },
    {
      "title_en": "Flashing red — free the bumper",
      "title_es": "Rojo parpadeante — libera el parachoques",
      "detail_en": "Tap and shake the bumper to dislodge debris underneath, wipe it with a dry cloth, and confirm it springs back on both sides.",
      "detail_es": "Golpea y sacude el parachoques para soltar la suciedad de debajo, límpialo con un paño seco y confirma que rebota por ambos lados."
    },
    {
      "title_en": "Solid red — clean the side brush",
      "title_es": "Rojo fijo — limpia el cepillo lateral",
      "detail_en": "Turn off RoboVac, pull the side brush off, remove wrapped hair, clean the connector, and snap the brush back until it clicks.",
      "detail_es": "Apaga el RoboVac, saca el cepillo lateral, retira el pelo enrollado, limpia la conexión y encaja el cepillo hasta oír un clic."
    },
    {
      "title_en": "Swap in a spare brush if it repeats",
      "title_es": "Monta un repuesto si se repite",
      "detail_en": "Fit a spare side brush (or swap the two on twin-brush models); a persistent error then points at the brush motor — contact eufy support.",
      "detail_es": "Monta un cepillo de repuesto (o intercambia los dos en los modelos con doble cepillo); si el error persiste, apunta al motor — contacta con eufy."
    }
  ],
  "parts": [
    "eufy-side-brush-bounce"
  ],
  "related": [
    "1 beep",
    "3 beeps"
  ],
  "sources": [
    {
      "label_en": "eufy Support — RoboVac stops mid-clean with a two-beep error",
      "label_es": "Soporte de eufy — El RoboVac se detiene a mitad de limpieza con dos pitidos",
      "url": "https://service.eufy.com/article-description/What-if-my-RoboVac-stops-in-the-middle-of-cleaning-with-Two-Beep-Error",
      "kind": "official"
    },
    {
      "label_en": "eufy RoboVac 11S / 11S Max / 15C Max owner's manual (official download)",
      "label_es": "Manual oficial del eufy RoboVac 11S / 11S Max / 15C Max (descarga oficial)",
      "url": "https://service.eufy.com/article-description/RoboVac-11S-11S-Max-15C-Max-EU-Manual",
      "kind": "official"
    },
    {
      "label_en": "eufy RoboVac 11S T2108 owner's manual — error tone table (mirror)",
      "label_es": "Manual del eufy RoboVac 11S T2108 — tabla de tonos de error (copia)",
      "url": "https://www.manualslib.com/manual/1438799/Eufy-Robovac-11s-T2108.html?page=14",
      "kind": "community"
    }
  ],
  "confidence": "official",
  "last_verified": "2026-07-06"
}