{ "$schema": "robofaults-fault-record/v0", "kind": "error", "brand": "ecovacs", "page_en": "https://robofaults.com/ecovacs/beep-2/", "page_es": "https://robofaults.com/es/ecovacs/beep-2/", "code": "2 beeps", "slug": "beep-2", "device_type": "vacuum", "name_en": "Bumper, side brush or drop sensor fault", "name_es": "Fallo de parachoques, cepillo lateral o sensores de desnivel", "badge": "2 BEEPS", "severity": "warn", "severity_note_en": "robot pauses until the jammed or dirty part reads clean again", "severity_note_es": "el robot se pausa hasta que la pieza atascada o sucia vuelva a leerse limpia", "series": [ "N79/N79S/N79W", "500", "600/601/661" ], "tools_en": "dry cloth", "tools_es": "paño seco", "time_min": 10, "difficulty": "easy", "safety": "none", "safety_note_en": "", "safety_note_es": "", "meaning_en": "Two beeps split by model: on the N79 family, flashing red = bumper malfunction, solid red = side brush malfunction; on DEEBOT 500/600/601/661, two beeps mean the anti-drop (cliff) sensors need wiping.", "meaning_es": "Dos pitidos se leen según el modelo: en la familia N79, rojo parpadeante = fallo del parachoques y rojo fijo = fallo del cepillo lateral; en los DEEBOT 500/600/601/661 significan que los sensores de desnivel necesitan una limpieza.", "causes": [ { "title_en": "N79, flashing red — debris behind the bumper", "title_es": "N79, rojo parpadeante — suciedad tras el parachoques", "detail_en": "The official fix is to check the anti-collision bumper for debris and remove it — grit in the gap keeps the bumper compressed.", "detail_es": "La solución oficial es revisar el parachoques anticolisión y retirar la suciedad — la arenilla en la ranura lo deja comprimido.", "likelihood": "most_common" }, { "title_en": "N79, solid red — side brush wrapped", "title_es": "N79, rojo fijo — cepillo lateral enredado", "detail_en": "Hair or dirt under the side brushes stalls them; the manual's routine is to check under both brushes and clean as shown in its maintenance section.", "detail_es": "El pelo o la suciedad bajo los cepillos laterales los frena; la rutina del manual es revisar bajo ambos cepillos y limpiarlos según su sección de mantenimiento.", "likelihood": "common" }, { "title_en": "DEEBOT 500/600/601 — dusty anti-drop sensors", "title_es": "DEEBOT 500/600/601 — sensores de desnivel con polvo", "detail_en": "On these models two beeps is the cliff-sensor alarm — the official fix is wiping the anti-drop sensors clean with a cloth.", "detail_es": "En estos modelos los dos pitidos son la alarma de los sensores de desnivel — la solución oficial es limpiarlos con un paño.", "likelihood": "common" }, { "title_en": "Bumper misaligned after a hard hit", "title_es": "Parachoques desalineado tras un golpe fuerte", "detail_en": "A bumper that no longer springs back evenly after a collision keeps re-triggering the alarm — a support case if tapping doesn't free it.", "detail_es": "Un parachoques que ya no rebota parejo tras un choque vuelve a disparar la alarma — caso de soporte si los golpecitos no lo liberan.", "likelihood": "rare" } ], "steps": [ { "title_en": "Match the alarm to your model", "title_es": "Asocia la alarma a tu modelo", "detail_en": "N79 family — check the LED. Flashing means bumper, solid means side brushes. 500/600/601/661 — go to the anti-drop sensors.", "detail_es": "Familia N79 — mira el LED. Parpadeante es parachoques, fijo es cepillos laterales. 500/600/601/661 — ve a los sensores de desnivel." }, { "title_en": "Free the bumper", "title_es": "Libera el parachoques", "detail_en": "Tap along the bumper so trapped debris falls out, then press and release both ends — it must spring back instantly.", "detail_es": "Da golpecitos a lo largo del parachoques para que caiga la suciedad atrapada y luego presiónalo y suéltalo por ambos extremos — debe rebotar al instante." }, { "title_en": "Clean the side brushes", "title_es": "Limpia los cepillos laterales", "detail_en": "Power off, pull the side brushes off their posts, remove wrapped hair, and wipe the brushes and slots with a dry cloth before refitting.", "detail_es": "Apaga el robot, saca los cepillos laterales de sus ejes, retira el pelo enrollado y limpia cepillos y ranuras con un paño seco antes de montarlos." }, { "title_en": "Wipe the anti-drop sensors", "title_es": "Limpia los sensores de desnivel", "detail_en": "Turn the robot over and wipe every sensor window on the underside with a dry cloth until the plastic is clear.", "detail_es": "Da la vuelta al robot y limpia todas las ventanas de los sensores de la parte inferior con un paño seco hasta que el plástico quede transparente." }, { "title_en": "Restart and re-test", "title_es": "Reinicia y vuelve a probar", "detail_en": "Start a clean on open floor; if two beeps return immediately, contact ECOVACS support.", "detail_es": "Inicia una limpieza en suelo despejado; si los dos pitidos vuelven de inmediato, contacta con el soporte de ECOVACS." } ], "parts": [ "ecovacs-side-brush-n79" ], "related": [ "1 beep", "3 beeps" ], "sources": [ { "label_en": "ECOVACS DEEBOT N79W instruction manual — alarm sounds tables (official PDF)", "label_es": "Manual oficial del ECOVACS DEEBOT N79W — tablas de sonidos de alarma (PDF oficial)", "url": "https://site-static.ecovacs.com/upload/file/support/2020/02/20/151153_5780.pdf", "kind": "official" }, { "label_en": "ECOVACS DEEBOT 601 instruction manual — alarm sounds table (official PDF)", "label_es": "Manual oficial del ECOVACS DEEBOT 601 — tabla de sonidos de alarma (PDF oficial)", "url": "https://site-static.ecovacs.com/upload/file/support/2020/10/27/092645_1531.pdf", "kind": "official" }, { "label_en": "ECOVACS DEEBOT 500 instruction manual — alarm sounds table (official PDF)", "label_es": "Manual oficial del ECOVACS DEEBOT 500 — tabla de sonidos de alarma (PDF oficial)", "url": "https://site-static.ecovacs.com/upload/file/support/2020/02/19/205652_9302.pdf", "kind": "official" } ], "confidence": "official", "last_verified": "2026-07-07" }