{ "$schema": "robofaults-fault-record/v0", "kind": "error", "brand": "ecovacs", "page_en": "https://robofaults.com/ecovacs/beep-1/", "page_es": "https://robofaults.com/es/ecovacs/beep-1/", "code": "1 beep", "slug": "beep-1", "device_type": "vacuum", "name_en": "Robot stuck, wheel or brush jam", "name_es": "Robot atascado, rueda o cepillo bloqueado", "badge": "1 BEEP", "severity": "warn", "severity_note_en": "robot stops mid-clean and waits for a rescue or a wheel/brush check", "severity_note_es": "el robot se detiene a mitad de limpieza y espera un rescate o una revisión de ruedas o cepillos", "series": [ "N79/N79S/N79W", "500", "600/601/661" ], "tools_en": "scissors for wrapped hair", "tools_es": "tijeras para el pelo enrollado", "time_min": 10, "difficulty": "easy", "safety": "none", "safety_note_en": "", "safety_note_es": "", "meaning_en": "One beep with a red AUTO button: on the N79 family, flashing red = robot stuck, solid red = wheel jam; on DEEBOT 500/600/601 it means a tangled main or side brush.", "meaning_es": "Un pitido con el botón AUTO en rojo se lee según el modelo: en la familia N79, rojo parpadeante = robot en el aire o atascado y rojo fijo = rueda motriz bloqueada; en los DEEBOT 500/600/601 significa cepillo principal o lateral enredado.", "causes": [ { "title_en": "N79, flashing red — robot suspended or stuck", "title_es": "N79, rojo parpadeante — robot en el aire o atascado", "detail_en": "The official table's fix is to place the robot on an even surface or remove the obstacles and restart — thresholds, cables and clutter are the classic traps.", "detail_es": "La solución de la tabla oficial es colocar el robot en una superficie nivelada o quitar los obstáculos y reiniciar — umbrales, cables y trastos son las trampas clásicas.", "likelihood": "most_common" }, { "title_en": "N79, solid red — driving wheel wrapped", "title_es": "N79, rojo fijo — rueda motriz enredada", "detail_en": "Hair and thread tighten around the wheel axle until the motor stalls; the manual sends you to the wheel-cleaning routine in its maintenance section.", "detail_es": "El pelo y los hilos se aprietan en el eje de la rueda hasta frenar el motor; el manual remite a la rutina de limpieza de ruedas de su sección de mantenimiento.", "likelihood": "common" }, { "title_en": "DEEBOT 500/600/601 — main or side brush tangled", "title_es": "DEEBOT 500/600/601 — cepillo principal o lateral enredado", "detail_en": "On these models one beep is the brush alarm — the official fix is cleaning the main brush and side brushes as shown in Section 4 of the manual.", "detail_es": "En estos modelos un pitido es la alarma de cepillos — la solución oficial es limpiar el cepillo principal y los laterales como indica la sección 4 del manual.", "likelihood": "common" }, { "title_en": "Wheel module wearing out", "title_es": "Módulo de rueda desgastado", "detail_en": "A wheel that keeps stalling with nothing wrapped around it points at the wheel module itself — a repair-or-support case.", "detail_es": "Una rueda que se sigue frenando sin nada enrollado apunta al propio módulo de la rueda — caso de reparación o de soporte.", "likelihood": "rare" } ], "steps": [ { "title_en": "Read the LED and know your model", "title_es": "Lee el LED y ten claro tu modelo", "detail_en": "Note whether the red AUTO button is flashing or solid — on the N79 family that choice picks the fix; on 500/600 models go straight to the brushes.", "detail_es": "Fíjate en si el botón AUTO rojo parpadea o está fijo — en la familia N79 eso decide la solución; en los 500/600 ve directo a los cepillos." }, { "title_en": "Rescue a stranded robot", "title_es": "Rescata un robot varado", "detail_en": "Lift it clear of the obstacle, set it on flat open floor, and restart the clean.", "detail_es": "Levántalo del obstáculo, colócalo en suelo llano y despejado y reinicia la limpieza." }, { "title_en": "Clear both driving wheels", "title_es": "Despeja ambas ruedas motrices", "detail_en": "Power off, flip the robot, and pull hair and debris out of both wheels, cutting tight wraps with scissors, until each spins freely.", "detail_es": "Apaga el robot, dale la vuelta y retira el pelo y la suciedad de ambas ruedas, cortando con tijeras las vueltas apretadas, hasta que giren libres." }, { "title_en": "Clean the brushes on 500/600 models", "title_es": "Limpia los cepillos en los modelos 500/600", "detail_en": "Remove the main brush cover and roller, clear wrapped hair, and wipe the side brushes and their slots with a dry cloth.", "detail_es": "Retira la cubierta del cepillo principal y el rodillo, quita el pelo enrollado y limpia los cepillos laterales y sus ranuras con un paño seco." }, { "title_en": "Escalate a repeat alarm", "title_es": "Escala una alarma que se repite", "detail_en": "If one beep returns with clean wheels on open floor, contact ECOVACS support (support.us@ecovacs.com / 1-844-326-8227 in the US).", "detail_es": "Si el pitido vuelve con las ruedas limpias y el suelo despejado, contacta con el soporte de ECOVACS (support.us@ecovacs.com / 1-844-326-8227 en EE. UU.)." } ], "parts": [ "ecovacs-main-brush-n79", "ecovacs-side-brush-n79" ], "related": [ "2 beeps", "4 beeps", "continuous beeps" ], "sources": [ { "label_en": "ECOVACS DEEBOT N79W instruction manual — alarm sounds tables (official PDF)", "label_es": "Manual oficial del ECOVACS DEEBOT N79W — tablas de sonidos de alarma (PDF oficial)", "url": "https://site-static.ecovacs.com/upload/file/support/2020/02/20/151153_5780.pdf", "kind": "official" }, { "label_en": "ECOVACS DEEBOT 500 instruction manual — alarm sounds table (official PDF)", "label_es": "Manual oficial del ECOVACS DEEBOT 500 — tabla de sonidos de alarma (PDF oficial)", "url": "https://site-static.ecovacs.com/upload/file/support/2020/02/19/205652_9302.pdf", "kind": "official" }, { "label_en": "DEEBOT N79S manual — indicator light and alarm sounds (mirror)", "label_es": "Manual del DEEBOT N79S — luz indicadora y sonidos de alarma (copia)", "url": "https://www.manualslib.com/manual/1595215/Ecovacs-Deebot-N79s.html?page=19", "kind": "community" } ], "confidence": "official", "last_verified": "2026-07-07" }